下载App
资质规则
旅行
账户
Odyssey6699451****
1
Rude Behaviour of a Senior, Elderly Metro Staff Member
Metro Railway的点评
点评：I travel daily on the Orange Line from Kalikapur to Garia, and unfortunately, I had a very unpleasant experience with a staff member when I tried to explain an inconvenience. The senior staff member’s behaviour was rude, arrogant, and unprofessional.
I appreciate the young female security officer who listened patiently, understood my situation, and helped make things more convenient for me. I believe all staff should show the same level of understanding and courtesy, especially when the station is not crowded.
Public service staff should treat passengers, especially students, with patience, courtesy, and respect. Such behaviour is disappointing and should not be acceptable in a public service environment.
This issue is not limited to one station. Students who speak politely and patiently deserve the same respect in return. Staff, regardless of age or position, should listen with understanding rather than respond with arrogance.
I appreciate the young female security officer who listened patiently, understood my situation, and helped make things more convenient for me. I believe all staff should show the same level of understanding and courtesy, especially when the station is not crowded.
Public service staff should treat passengers, especially students, with patience, courtesy, and respect. Such behaviour is disappointing and should not be acceptable in a public service environment.
This issue is not limited to one station. Students who speak politely and patiently deserve the same respect in return. Staff, regardless of age or position, should listen with understanding rather than respond with arrogance.
翻译：我每天都乘坐橙色线从卡利卡普尔前往加里亚。不幸的是，当我试图向工作人员反映遇到的问题时，却遭遇了一次非常不愉快的经历。那位资深工作人员举止粗鲁、傲慢且无专业素养。
我很感激那位年轻的女安保人员，她耐心倾听、理解我的处境，还帮我解决了不少麻烦。我认为所有工作人员都应具备同样的体谅心与礼貌。尤其是在车站并不拥挤的时候。
公共服务人员应当以耐心、礼貌和尊重的态度对待乘客，尤其是学生。这种不良行为令人失望，在公共服务环境中绝不应被容忍。
这个问题并不仅限于某一个车站。那些说话有礼且耐心的学生理应得到同样的尊重。无论年龄或职位如何，工作人员都应当以理解的心态倾听，而不应以傲慢的态度回应。
我很感激那位年轻的女安保人员，她耐心倾听、理解我的处境，还帮我解决了不少麻烦。我认为所有工作人员都应具备同样的体谅心与礼貌。尤其是在车站并不拥挤的时候。
公共服务人员应当以耐心、礼貌和尊重的态度对待乘客，尤其是学生。这种不良行为令人失望，在公共服务环境中绝不应被容忍。
这个问题并不仅限于某一个车站。那些说话有礼且耐心的学生理应得到同样的尊重。无论年龄或职位如何，工作人员都应当以理解的心态倾听，而不应以傲慢的态度回应。
© 2026 Tripadvisor 版权所有。
部分照片由 VFM Leonardo 提供。
TripAdvisor公司对外部网站的内容一概不负责。优惠价格中不含税和其他费用。
ICP证：沪B2-20200433
沪ICP备20013175号
沪公网安备31010502005427号鹰程信息技术（上海）有限公司
