点评:I was so excited to do this trip with my mom and my daughter, we wanted to visit Evora in our way to Algarve were we were staying at the W hotel. The W recommended this company stating that the driver was a tourist guide as well and he could give us a tour in Evora. We quickly realized that it was a total darse since David, the driver told us it was his first time in Evora! he gave us just an hour to see the cathedral and rushed us to a restaurant outside Evora even though we told him we weren’t hungry. Next day we had arranged a tour to Sao Vicente, Lagos, Portimao and Albufeira with the same company, but he decided NOT to follow the plan, and when we insisted in visiting Lagos he started to yell at us very aggressively to drown our voices down. We didn’t visit all the spots agreed and he wanted to charge us extra despite the fact that we had agreed to a flat fee for the whole duration of the tour. We were so overwhelmed that we decided to go back to the hotel by taxi from Albufeira. Next day the same guy, David, arrived to pick us up to take us back to Lisbon. We specifically asked him to stop in Tavira and Faro but as soon as we went in the car he said Faro wasn’t beautiful and suggested to not go! We insisted and he said he knew better than us but that it was ok. He took us to Tavira and gave us an hour to visit it, we asked him to give us 1.5. He picked us up and drove us to a Olhao ( that was never part of the plan) because he wanted to eat there! After an hour he drove us to Faro but when he stopped the car and asked as how long we will stay there, without giving us time to respond, he started to yell to us in such a way that we became so frightened and anxious. He was saying that he had spent so much time with us that we will need to pay extra if we wanted to make a stop. I asked him to stop yelling, my daughter said, yes we can pay you extra money but please stop yelling, but my elder mother became so distressed that ask him to drive us directly to Lisbon.He did not stop yelling, I just wanted to look for a policeman. He told us that it was his car and that he is the one to decide where and when to stop, not the client. He said if you don’t like it take your luggage and get a bus! He particularly got aggressive when I said I would talk to someone back at the W hotel. Once we were in the middle of nowhere he said: I left a whole family right here in the highway because this is my car and they disrespected me.
Can you imagine how scared we were? 3 women in a foreign country, far away from home ,been verbally abused by this violent guy! Back in Lisboa I was so physically and emotionally shaken that the hotel staff tried to make jokes to calm my nerves. I was this close to call security as I was extremely afraid for my mother, my daughter and myself. Save yourself the nightmare and never hire this company.
翻译:我很高兴能与妈妈和女儿一起进行这次旅行,如果我们住在 W 酒店,我们想在前往阿尔加维的途中参观埃武拉。 W推荐了这家公司,说司机也是一名导游,他可以带我们游览埃武拉。我们很快意识到这真是太糟糕了,因为司机大卫告诉我们这是他第一次来埃武拉!他只给了我们一个小时的时间参观大教堂,然后把我们赶到埃武拉郊外的一家餐馆,尽管我们告诉他我们不饿。第二天,我们和同一家公司安排了去圣维森特、拉各斯、波尔蒂芒和阿尔布费拉的旅行,但他决定不遵循计划,当我们坚持参观拉各斯时,他开始非常咄咄逼人地对我们大喊大叫,以压低我们的声音。我们没有参观所有约定的景点,尽管我们同意在整个旅行期间收取固定费用,但他还是想向我们收取额外费用。我们不知所措,决定从阿尔布费拉乘出租车返回酒店。第二天,同一个人大卫来接我们返回里斯本。我们特意要求他在塔维拉和法鲁停留,但我们一上车他就说法鲁不漂亮并建议不要去!我们坚持要求,他说他比我们更了解,但没关系。他带我们去了塔维拉,给了我们一个小时的时间参观,我们要求他给我们1.5。他接我们并开车送我们去一家 Olhao(这从来不是计划的一部分),因为他想在那里吃饭!一个小时后,他开车送我们去法鲁,但当他停下车并问我们要在那里待多久时,没有给我们时间回应,他开始对我们大喊大叫,让我们变得如此害怕和焦虑。他说他和我们一起度过了很多时间,如果我们想停下来,我们需要支付额外的费用。我让他别再喊了,我女儿说,可以加钱给你,但请别再喊了,但我老妈心疼极了,让他直接开车送我们去里斯本。他没有停止喊,我只是想寻找警察。他告诉我们,这是他的车,他是决定何时何地停车的人,而不是客户。他说如果你不喜欢的话就带着行李去坐巴士吧!当我说我要和 W 酒店的某人谈谈时,他特别咄咄逼人。有一次我们到了一个偏僻的地方,他说:我把一家人都留在了高速公路上,因为这是我的车,他们不尊重我。
你能想象我们有多害怕吗? 3名女性在异国他乡,远离家乡,被这个暴力男子谩骂!回到里斯本后,我的身体和情绪都受到了极大的震撼,酒店工作人员试图开玩笑来安抚我的紧张情绪。我差点就报警了,因为我非常担心我的母亲、女儿和我自己。避免噩梦,永远不要雇用这家公司。