点评:I booked to go to an event here and they made it extremely difficult to leave anything above a one star. They double booked our event- twice. And when they acknowledged the second double booking on the day, after three dozen people had travelled across the country for the event, they prioritised the other group because they had booked first for the outdoor lido space. This ignored the reality that this event was a unique opportunity for people who are excluded from swimming without harassment due to body size. Prioritising them was "equality". Prioritising our group would have been about equity and equality of opportunity. I suspect nobody at this venue has any idea what it's like swimming as a fat person in public. I don't think they understood what a big deal it was or why their cock up was so devastating. One friend hadn't been swimming for a decade before this. And I don't think they felt welcome based on today's experience.
翻译:我预订了参加这里的一个活动,但他们却让给一星以上的评价变得极其困难。他们把我们的活动重复预订了两次。当天,已经有三十多人从全国各地赶来参加活动,当他们确认有第二次重复预订时,却优先考虑了另一组人,因为他们之前预订的是室外露天泳池。这忽略了一个事实:这场活动对于那些因为体型原因无法游泳且不会受到骚扰的人来说,是一个难得的机会。优先考虑他们是出于“平等”的考虑。优先考虑我们这群人,则是为了公平和机会均等。我怀疑,在这个场地里,没有人真正了解胖子在公共场合游泳是什么感觉。我觉得他们不明白这有多严重,也不明白为什么他们的失误会造成如此严重的后果。我的一个朋友在这之前已经十年没游泳了。从今天的经历来看,我觉得他们并没有感受到欢迎。