点评:This review is coming from wine club members who have spent many hours and thousands of dollars at this establishment. Members of our party have actually shared a bottle of wine with Kicks Brooks and we live minutes from the vineyard. Hosted out of town family and reserved the tasting room for 9 family members. This was approved in advance by the venue. We had a great tasting experience-thank you to Cynthia and Monica! We spent over $1500 in this single visit but as soon as we left the tasting room, they refused to let us sit at the open tables in the upstairs area citing “policy”. Interesting that it wasn’t a problem before we did our tasting and very sad that it was afterwards. We had our elderly parents and two families and it was 30 degrees outside. There were literally no people using this area. We even had two members of our party agree to go outside so we would meet the head count requirement and they still asked us to vacate this area. Despite making our case to the employees and the narrow minded manager, Doug, we were asked to leave in an inappropriate way. Very unfortunate to have years of fond memories and good experiences overshadowed by such ignorance and a very poor experience.
翻译:这篇评论来自葡萄酒俱乐部的成员,他们曾在这家店度过许多小时并花费数千美元。我们一行人实际上与 Kicks Brooks 分享了一瓶葡萄酒,我们住在离葡萄园只有几分钟路程的地方。我们接待了外地家庭,并为 9 名家庭成员预订了品酒室。这已事先得到场地的批准。我们有一次很棒的品酒体验 - 感谢 Cynthia 和 Monica!我们这次访问花费了超过 1500 美元,但我们一离开品酒室,他们就拒绝让我们坐在楼上区域的空桌子上,理由是“政策”。有趣的是,在我们品酒之前这不是问题,但之后却成了问题,这令人非常难过。我们年迈的父母和两个家庭都在,外面是 30 度。几乎没有人使用这个区域。我们甚至有两名成员同意到外面去,这样我们就可以满足人数要求,但他们仍然要求我们离开这个区域。尽管我们向员工和心胸狭窄的经理道格说明了情况,但他们还是以不恰当的方式要求我们离开。非常不幸,多年的美好回忆和美好体验被这种无知和非常糟糕的经历所掩盖。