点评:The laundry list of things that weren’t up to par, is too long to write.
When I arrived I asked if they took card as payment, which they confirmed they did. After I was finished and wanted to pay, they then told me that they only take cash. When asked what I wanted I said: back massage (20€), foot massage (15€) and a shellac manicure on my natural nails(20€), with a design on two nails (1,5-4€ pr. nail).
Among the things that were unprofessional to say the least were; I am convinced that the woman massaging me has had no proper training. She didn’t warm up my back muscles in the slightest, and went in harshly, and didn’t follow up with recommending lots of water, which is vital after a massage. She didn’t sanitize the headrest before the massage, to let me as a client know that they are serious about hygiene.
For the foot massage, she basically just pet my feet for like 20 minutes. That’s it.
For the nails, she didn’t soften my cuticles, but again when straight in on pushing them back, doing so in a painful and forceful manner, and cutting (butchering) them, so they bled. They literally look worse now, than they did when I walked in.
I wanted the holographic effect, where she forgot to use the magnet to create said effect, and instead had me cure the nail polish without doing so. When her colleague tried to help her correct it, the damage was done, and instead of removing the polish on that hand and starting over, she tried to just add on top of it. Then on the two accent nails, they didn’t paint the design in white first to make it stand out, they just painted it once in the neon color, so it looks super ugly. They also only added top coat to two fingers, so they haven’t even cured properly, and are now matte and dentures, with fluff from my shirt stuck in it.
Besides that, there’s still rough nail polish that wasn’t removed properly all over my nails and on my hands.
After asking what me and my girlfriend do for a living, they mocked my education, and said that my girlfriend’s job is for men (she’s a mechanic). It’s completely fair to have opinions such as those, but it is entirely disrespectful and rude to disregard the time and effort my partner has put into her job and education, and say that it’s a man’s job. Especially coming from a woman who as she says this apparently has five years of experience, whilst having actively butchered my nail beds and my nail job. Awful service, awful everything. Oh and they tried to scam us on the price, saying it was 20€ above what we were expecting from their price list and our communication with them.
翻译:不达标的事项清单很长,写不完。
我到达时问他们是否接受信用卡付款,他们确认可以。我做完后想付款,他们告诉我只收现金。当被问到我想要什么时,我说:背部按摩(20 欧元)、足部按摩(15 欧元)和天然指甲上的虫胶美甲(20 欧元),两个指甲上都有图案(每个指甲 1.5-4 欧元)。
至少可以说,不专业的事情包括:我确信给我按摩的那个女人没有接受过适当的培训。她一点也没有让我的背部肌肉热身,而且动作很粗鲁,也没有建议我多喝水,而这在按摩后是至关重要的。按摩前她没有对头枕进行消毒,让我作为顾客知道他们对卫生很认真。
至于足部按摩,她基本上只是抚摸我的脚 20 分钟。仅此而已。
至于指甲,她没有软化我的角质层,而是直接把它们推回去,用力又疼又用力,还把它们割伤(割伤),所以指甲流血了。现在它们看起来比我进来的时候更糟了。
我想要全息效果,她忘了用磁铁来创造这种效果,而是让我在没有这样做的情况下固化指甲油。当她的同事试图帮助她纠正它时,损害已经造成了,她没有去除那只手上的指甲油并重新开始,而是试图在上面再涂上一层。然后在两个重点指甲上,他们没有先用白色涂上图案以使其突出,他们只是用霓虹色涂了一次,所以看起来非常丑陋。他们还只在两个手指上涂了顶层漆,所以它们甚至还没有完全固化,现在是哑光和假牙,上面还粘着我衬衫上的绒毛。
除此之外,我的指甲和手上还残留着未彻底清除的粗糙指甲油。
在问了我和我女朋友靠什么谋生后,他们嘲笑我的学历,说我女朋友的工作是男人的(她是一名机械师)。有这样的观点完全公平,但无视我的伴侣为她的工作和教育投入的时间和精力,说这是男人的工作,这完全是不尊重和粗鲁的。尤其是出自一个女人之口,她说这话时,她似乎有五年的经验,却把我的指甲床和指甲工作弄得一团糟。糟糕的服务,糟糕的一切。哦,他们还试图在价格上欺骗我们,说这比我们从他们的价目表和与他们的沟通中预期的价格高出 20 欧元。