Railroad Museum Sours Our Visit With Negative Attitudes and Management
Boone and Scenic Valley Railroad & James H. Andrew Railroad Museum的点评
点评:I've been to this railroad museum several times throughout the years, and I always had a good time. This visit was anything but good. We were invited to walk the grounds and see the various railroad equipment by members of the engine crew. As we did this various employees of the museum and railroad told us in nasty and sarcastic voices and words that we could not be where we were. This happened several times, and only one person asked us to move politely. My guess is that some members of the engine crew did not get the memo about being rude to patrons visiting the railroad. Obviously a change in policy has taken place at this museum. Even some of employees and those of adjacent Rail Explorers did not have positive things to say about the current management and the woman who runs the operation. I know we will not be visiting the railroad again, as the experience left a very bad taste in our mouths.
Also, we were openly lied to when we contacted the railroad two days before our visit. We were told the steam train would be running on the day of our visit, which was why we drove to Iowa to see it. It was not running, and employees informed us that the locomotive was inoperable all week. What a way to run a railroad! We put out considerable money to make the trip just to see the steam locomotive pull the train. We decided against riding the train and the trolley line as well. We were very sorry to see this change in the attitude of the railroad's management.
翻译:这些年来,我去过这家铁路博物馆好几次,每次都玩得很开心。这次参观一点也不好。火车司机邀请我们参观场地,看看各种铁路设备。我们这样做的时候,博物馆和铁路的多名员工用令人不快和讽刺的声音和言语告诉我们,我们不能待在原来的地方。这种情况发生了好几次,只有一个人要求我们礼貌地离开。我猜有些火车司机没有收到关于对参观铁路的顾客不礼貌的通知。显然,这家博物馆的政策发生了变化。甚至一些员工和邻近的铁路探索者对现任管理层和负责运营的女士也没有正面评价。我知道我们不会再去铁路了,因为这次经历给我们留下了非常不好的印象。
此外,当我们在参观前两天联系铁路部门时,他们公然撒谎了。我们被告知,蒸汽火车将在参观当天运行,所以我们开车去了爱荷华州参观。但火车没有运行,工作人员告诉我们,机车整周都无法运行。铁路的运营方式真是太糟糕了!我们花了不少钱来此一游,只为看蒸汽机车牵引火车。我们决定不坐火车,也不坐有轨电车。我们非常遗憾看到铁路管理部门态度的这种转变。