点评:Have always had a good experience up until yesterday. We went for the sandwich/toastie deal with crisps and coleslaw and added on the deal of half portion soup with it for just under £12 each. I had granary bread which certainly wasn’t fresh and coronation chicken didn’t taste of coronation sauce either it was very bland . Once outside I realised that we’d been overcharged as we’d been charged £6.20 for 2 small portions of coleslaw which it clearly stated was included and we got no crisps either . I went back in and the waitress said you had the deal, it certainly didn’t say that crisps or coleslaw weren’t part of the deal. She asked if I wanted my money back I said yes and she gave me it no bother. If it’s not part of the deal it should be clearly stated but the amount of coleslaw didn’t warrant paying £3.10 for it . Normal staff wasn’t on yesterday as they are a lot friendlier than the staff on yesterday. Won’t be rushing back again .
翻译:直到昨天,我每次去这家店的体验都很好。我们点了三明治/烤面包套餐,配薯片和凉拌卷心菜,还加了一份半份汤,每人不到12英镑。我点的是全麦面包,肯定不新鲜,而且加冕鸡肉的味道也不像加冕酱,非常淡。出店后我才发现被多收了钱,因为两小份凉拌卷心菜就要6.20英镑,而套餐里明明写着凉拌卷心菜是包含在套餐里的,而且薯片也没给。我回去问服务员,她说我们点的是套餐,但套餐里明明没说薯片和凉拌卷心菜不包含在内。她问我想不想退款,我说想,她很爽快地就退给了我。如果凉拌卷心菜不包含在套餐里,就应该明确说明,而且那点凉拌卷心菜的量也不值3.10英镑。昨天店里的员工不是平时的,他们比昨天的服务员热情多了。不会再急着回去了。