点评:Every bit of our experience was wonderful. The initial planning stage with Lauren was geared towards what each member of our family group of 5 adults. Once we arrived, Jaime arranged a smooth pickup and transfer to Solymar hotel on Santa Cruz, where we met daily with Clara, the GA representative on island. She made sure we knew the details for each day's activities and answered any questions we had. Most importantly, when we flew from Santa Cruz to Isabela, one of our party didn't have her passport. Clara and the agency owner Javier moved heaven and earth to get it to her in time for the flight. On Isabela, Emilie took care of us and got us to Iguana Crossing hotel. Throughout, we felt cared for but never smothered.
All of the excursion providers were excellent. A few of us had limitations on our ability to hike, and the providers substituted a Zodiac ride and a snorkel session so we didn't miss out on the beautiful scenery and animals of the Galapagos.
翻译:我们的每一段经历都精彩绝伦。Lauren 最初的计划都考虑到了我们一家五口的每一个成员的需求。抵达后,Jaime 安排了一次顺畅的接送服务,将我们送至圣克鲁斯岛的索利马尔酒店 (Solymar hotel)。在那里,我们每天都会与加拉帕戈斯群岛的代表 Clara 见面。她确保我们了解每天活动的细节,并解答我们的所有疑问。最重要的是,当我们从圣克鲁斯岛飞往伊莎贝拉岛时,我们一行人中有人没有带护照。Clara 和旅行社老板 Javier 竭尽全力,才让她在航班起飞前拿到了护照。在伊莎贝拉岛,Emilie 照顾我们,并把我们送到了鬣蜥渡口酒店 (Iguana Crossing hotel)。在整个过程中,我们感受到了关怀,但从未感到被压抑。
所有的短途旅行社都非常棒。我们中的一些人因为徒步能力有限,旅行社为我们安排了充气式冲锋艇和浮潜课程,这样我们就不会错过加拉帕戈斯群岛的美景和动物。