点评:To be honest, there is no good experience besides a lady at the information desk,
Her name is Amal Alhashemi
If you ever go to visit her ask for her name, she will do above and beyond to make you and your family comfortable.
She provides a wheelchair for my mom, and then the back and says no one helps us to write an electric card, and I have pushed her all the way to the mask and return. She sent us to a restaurant as recommended and walked there to talk to the owner of restraint ( very good one by the way) (Mado restaurant) and when I tried to pay the bill they told me she paid for all of us dinner!!! To make sure we had a better experience and forget the bad experience of the other employees who didn’t care about the 90-year-old woman with me….
So if this is not a kindness of the human who cares about the experience of other people from their country what is the name of that?.
She will be in our memory forever…
And I wish this mask higher someone more like her, so that she can manage the crowd and help the people who need help not just some people who bought the tour…
This is how a negative review turning to positive review and leaves a footprint forever on the life of a family.
One more time thank you for your generosity and for being a good human being Mrs . Amal Alhashemi
翻译:说实话,除了咨询台的那位女士,其他方面都没什么好印象。
她叫阿玛尔·哈希米 (Amal Alhashemi)。
如果你有机会去拜访她,一定要记住她的名字。她会竭尽全力让您和您的家人感到舒适。
她为我妈妈提供了一辆轮椅,然后又推着她回来,说没人帮我们刷卡,我只能一路推着她走到洗手间再推回来。她推荐了一家餐厅,还亲自去和餐厅老板(顺便说一句,这家餐厅很不错)交谈(Mado 餐厅)。当我准备结账时,他们告诉我,她帮我们所有人付了账!她这样做是为了让我们拥有更好的体验,让我们忘记其他员工对那位90岁老太太漠不关心的糟糕经历……
如果这都不算一个关心本国游客体验的善良之人,那什么才算呢?
她将永远活在我们心中……
我希望这个面具能被更像她的人戴上,这样她就能更好地管理人群,帮助真正需要帮助的人,而不仅仅是那些买了旅游票的人……
这就是负面评价如何转变为正面评价,并在一个家庭的生活中留下永恒印记的故事。
再次感谢您的慷慨和善良,阿玛尔·哈希米女士。