点评:We are a family of four from Australia, and we pre-booked the ICS Italy Chauffer Service for 5 separate journeys / transfers throughout Italy, France and Switzerland, over a period of 4 weeks during December 2024 and January 2025.
I cannot recommend them highly enough for the following reasons:
1. The experience and service whilst booking the journeys with the team was exceptional, they were helpful and responsive and helped us to ensure we booked the most appropriate vehicle for our family and luggage (which was quite a lot and included ski bags) - at the lowest price they could.
2. The company reliably emailed within 24 hours prior to each pick up to confirm the details of the journey. At no stage did I have to call the company to ensure they were coming as their procedures are obviously very regimented and therefore much more reliable than other transfer / chauffeur services we have used on other trips.
3. We had a different driver for each transfer (our transfers ranged from 2 hours to 5 hours) - every drive was exceptionally helpful and polite. All of them went out of their way to assist us with questions or anything we required, as well as facilitating any stops we needed on the way.
4.. For all 5 transfers we had- the driver and vehicle arrived arrived to our pick up point at least 15 minutes prior to the booking departure time. We were never left worrying and stressing about whether they were going to turn up, being late for the next leg of our trip, or having to call them to find out when they would be arriving.
翻译:我们是来自澳大利亚的一家四口,我们预订了 ICS 意大利司机服务,在 2024 年 12 月至 2025 年 1 月的 4 周内,在意大利、法国和瑞士进行 5 次不同的旅行/接送。
我强烈推荐他们,原因如下:
1. 与团队预订旅程时的体验和服务非常出色,他们乐于助人且反应迅速,并帮助我们确保为我们的家人和行李(行李很多,包括滑雪包)预订了最合适的车辆 - 价格尽可能低。
2. 该公司在每次接送前 24 小时内都会通过电子邮件确认旅程的详细信息。在任何阶段我都不需要打电话给公司以确保他们来,因为他们的程序显然非常严格,因此比我们在其他旅行中使用的其他接送/司机服务可靠得多。
3. 我们每次接送都有不同的司机(我们的接送时间从 2 小时到 5 小时不等) - 每次开车都非常乐于助人和礼貌。他们全都竭尽全力帮助我们解答问题或满足我们的任何需求,并帮助我们在途中停靠。
4.. 我们乘坐的所有 5 辆汽车都比预订的出发时间提前至少 15 分钟到达我们的接送点。我们从来不用担心和紧张他们是否会出现,是否赶不上下一站的旅程,或者是否需要打电话询问他们何时到达。