旅行
账户
Ben L
An example where the Franchise model does not make the most business sense for franchisee and customers
The Stretch Lab的点评
点评：This review is not for the Terrigal location per se, but as a business model. The therapist I had my trial session with at location X (in Sydney) was the reason why I signed up. Unfortunately, he has taken an extended time off. This was when I found out that the sessions purchased from one location cannot be used in another (only a few km away)! This was not explained to me when I signed up at X. As franchosee with a common franchisor, my feedback as a customer would be that sessions pre-purchased should be able to be used in another local branch (even if reciprocity with inter-state or further locations may be an issue). The branches should then claim that credit from the home branch from where it was purchased by the customer. This reciprocity will actually be advantageous for a local business, as it automatically enlarges the catchment for the franchisee. This especially in holiday locations where there are many transit customers who need a stretch! For example, travellers after a lomg journey.
翻译：这篇评论不是针对 Terrigal 地点本身，而是针对一种商业模式。我在 X 地点（悉尼）试疗的治疗师是我签约的原因。不幸的是，他休假了很长时间。这时我发现，从一个地点购买的疗程不能在另一个地点使用（只有几公里远）！当我在 X 签约时，没有人向我解释这一点。作为共同特许经营商的特许经营商，我作为客户的反馈是，预购的疗程应该能够在另一个当地分店使用（即使与州际或其他地点的互惠可能是一个问题）。然后，分店应该从客户购买的总部分店索取该信用额度。这种互惠实际上对当地企业有利，因为它会自动扩大特许经营商的覆盖范围。尤其是在度假地点，那里有许多需要放松的过境客户！例如，长途旅行后的旅行者。
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