旅行
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Janna M
DO NOT GO HERE - IT IS A SCAM!
Heavenly Healing Hands Massage Therapy的点评
点评：I am pregnant and have chronic migraine, so my mom wanted to do something nice for me and purchased a massage for me as a gift. We looked at a bunch of local spots and were drawn towards Heavenly Healing Hands because the reviews for prenatal massage were so promising. I also prefer to support local businesses over chains like Massage Envy or something like that.
My mom paid for the massage and was instructed to have me text Donna to schedule my appointment, so I did. And this is when it started to get weird. I have the texts saved from this, I'm not trying to sabotage anyone's business, but I wish I would've known this before selecting this place and my mom lost her money.
1) A day before the appointment, I got a text that she had a family situation come up and had to reschedule. So, we did.
2) Then, the week we rescheduled for, I got strep throat (I work at a school, it was going around). I immediately went on antibiotics and texted Donna to reschedule for the following week. However, she asked me to wait at least 3 weeks to schedule because she claimed that antibiotics "don't always work" (?). So, whatever, I rescheduled a second time.
3) Then, when that appointment was approaching, she texted me to reschedule again because she "stepped on a nail and injured her foot" (she gave a very detailed description of how and why it hurt). I rescheduled... again.
4) Then, when the next appointment was approaching (this is now months after my initial appointment was supposed to be), she texted that she injured her hand and that we'd need to reschedule but that I'd "get priority." At this point, I just kindly asked that we get a refund and cancel my appointment. She didn't respond.
I proceeded to text over the next few weeks every few days asking if she received my message and when we would get a refund. Unfortunately, she continued to not respond.
I'm now thinking this is a scam, and not a real business... I'm super disappointed and feel awful that my mom paid for nothing. Am I the only one this happened to? None of the other reviews seem to mention an issue like this.
My mom paid for the massage and was instructed to have me text Donna to schedule my appointment, so I did. And this is when it started to get weird. I have the texts saved from this, I'm not trying to sabotage anyone's business, but I wish I would've known this before selecting this place and my mom lost her money.
1) A day before the appointment, I got a text that she had a family situation come up and had to reschedule. So, we did.
2) Then, the week we rescheduled for, I got strep throat (I work at a school, it was going around). I immediately went on antibiotics and texted Donna to reschedule for the following week. However, she asked me to wait at least 3 weeks to schedule because she claimed that antibiotics "don't always work" (?). So, whatever, I rescheduled a second time.
3) Then, when that appointment was approaching, she texted me to reschedule again because she "stepped on a nail and injured her foot" (she gave a very detailed description of how and why it hurt). I rescheduled... again.
4) Then, when the next appointment was approaching (this is now months after my initial appointment was supposed to be), she texted that she injured her hand and that we'd need to reschedule but that I'd "get priority." At this point, I just kindly asked that we get a refund and cancel my appointment. She didn't respond.
I proceeded to text over the next few weeks every few days asking if she received my message and when we would get a refund. Unfortunately, she continued to not respond.
I'm now thinking this is a scam, and not a real business... I'm super disappointed and feel awful that my mom paid for nothing. Am I the only one this happened to? None of the other reviews seem to mention an issue like this.
翻译：我怀孕了，患有慢性偏头痛，所以我妈妈想为我做点好事，就买了一次按摩作为礼物送给我。我们看了很多当地按摩店，最后被 Heavenly Healing Hands 吸引，因为那里对产前按摩的评价很高。我也更愿意支持当地企业，而不是 Massage Envy 之类的连锁店。
我妈妈付了按摩费，并被指示让我给 Donna 发短信预约，所以我就发了。这时事情开始变得奇怪了。我保存了这些短信，我并不是想破坏任何人的生意，但我希望在选择这个地方之前就知道这一点，我妈妈因此损失了钱。
1) 预约前一天，我收到一条短信，说她家里有事，必须重新安排时间。所以我们就重新安排了。
2) 然后，在我们重新安排时间的那一周，我得了链球菌性咽喉炎（我在学校工作，这种病很普遍）。我立即服用抗生素，并发短信给 Donna，让她在下周重新安排就诊时间。但是，她要求我至少等 3 周再安排，因为她声称抗生素“并不总是有效”(?)。所以，不管怎样，我又重新安排了一次。
3) 然后，当那次预约临近时，她又发短信给我，让我重新安排一次，因为她“踩到钉子，伤了脚”(她非常详细地描述了脚是如何以及为什么会疼)。我又重新安排了……。
4) 然后，当下一次预约临近时（这已经是我最初预约的几个月后了），她发短信说她的手受伤了，我们需要重新安排，但我“优先”。这时，我只是友好地要求我们退款并取消我的预约。她没有回复。
在接下来的几周里，我每隔几天就发短信询问她是否收到了我的消息，以及我们什么时候能得到退款。不幸的是，她仍然没有回复。
我现在觉得这是一个骗局，而不是真正的生意……我非常失望，我妈妈白白付了钱，我感到很难过。只有我一个人遇到这种情况吗？其他评论似乎都没有提到这样的问题。
我妈妈付了按摩费，并被指示让我给 Donna 发短信预约，所以我就发了。这时事情开始变得奇怪了。我保存了这些短信，我并不是想破坏任何人的生意，但我希望在选择这个地方之前就知道这一点，我妈妈因此损失了钱。
1) 预约前一天，我收到一条短信，说她家里有事，必须重新安排时间。所以我们就重新安排了。
2) 然后，在我们重新安排时间的那一周，我得了链球菌性咽喉炎（我在学校工作，这种病很普遍）。我立即服用抗生素，并发短信给 Donna，让她在下周重新安排就诊时间。但是，她要求我至少等 3 周再安排，因为她声称抗生素“并不总是有效”(?)。所以，不管怎样，我又重新安排了一次。
3) 然后，当那次预约临近时，她又发短信给我，让我重新安排一次，因为她“踩到钉子，伤了脚”(她非常详细地描述了脚是如何以及为什么会疼)。我又重新安排了……。
4) 然后，当下一次预约临近时（这已经是我最初预约的几个月后了），她发短信说她的手受伤了，我们需要重新安排，但我“优先”。这时，我只是友好地要求我们退款并取消我的预约。她没有回复。
在接下来的几周里，我每隔几天就发短信询问她是否收到了我的消息，以及我们什么时候能得到退款。不幸的是，她仍然没有回复。
我现在觉得这是一个骗局，而不是真正的生意……我非常失望，我妈妈白白付了钱，我感到很难过。只有我一个人遇到这种情况吗？其他评论似乎都没有提到这样的问题。
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