旅行
账户
AndreeBest
Disappointed and upset
The Boulevard Banbridge的点评
点评：I often visit this outlet centre and enjoy the experience. There are lots of shops and a few places to eat.
I am disabled and need to borrow one of their mobility scooters
I spent some hours on Monday trying to get through to Guest Services. The phone either said wrong number, can't connect you or rang with no answer. Eventually in the afternoon I got through and book scooter for Wednesday 10 15 am. I arrived in car park and phoned guest services to get scooter. Again I couldn't get through - no answer. I could see the office was in darkness with no one there. Eventually at almost 11.00 am I gave up and went home. I rang in afternoon to be told member of staff rang in sick and no replacement. I find this unacceptable for such a large shopping centre to have no one available to answer the phone. I have been left disappointed and upset. I think the Boulevard needs to look at their customer service!
I am disabled and need to borrow one of their mobility scooters
I spent some hours on Monday trying to get through to Guest Services. The phone either said wrong number, can't connect you or rang with no answer. Eventually in the afternoon I got through and book scooter for Wednesday 10 15 am. I arrived in car park and phoned guest services to get scooter. Again I couldn't get through - no answer. I could see the office was in darkness with no one there. Eventually at almost 11.00 am I gave up and went home. I rang in afternoon to be told member of staff rang in sick and no replacement. I find this unacceptable for such a large shopping centre to have no one available to answer the phone. I have been left disappointed and upset. I think the Boulevard needs to look at their customer service!
翻译：我经常光顾这家奥特莱斯购物中心，享受这种体验。这里有很多商店和一些餐厅。
我是残疾人，需要借用他们的一辆代步车
周一，我花了几个小时试图打通客户服务部。电话要么说错了，要么无法接通，要么无人接听。最终，下午我打通了电话，并预订了周三上午 10 点 15 分的代步车。我到达停车场，打电话给客户服务部要代步车。我还是打不通——没人接听。我看到办公室一片漆黑，没有人在那里。最后，快到上午 11 点的时候，我放弃了，回家了。下午我打电话，被告知工作人员请病假，没有替代人员。我觉得这么大的购物中心竟然没有人接电话，这是不可接受的。我感到失望和沮丧。我认为 Boulevard 需要看看他们的客户服务！
我是残疾人，需要借用他们的一辆代步车
周一，我花了几个小时试图打通客户服务部。电话要么说错了，要么无法接通，要么无人接听。最终，下午我打通了电话，并预订了周三上午 10 点 15 分的代步车。我到达停车场，打电话给客户服务部要代步车。我还是打不通——没人接听。我看到办公室一片漆黑，没有人在那里。最后，快到上午 11 点的时候，我放弃了，回家了。下午我打电话，被告知工作人员请病假，没有替代人员。我觉得这么大的购物中心竟然没有人接电话，这是不可接受的。我感到失望和沮丧。我认为 Boulevard 需要看看他们的客户服务！
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