点评:2 minutes agoNew
I booked the Spa @ Laqua for 7 October 2024 specifically meant for Tokyo trip, but it was closed upon my arrival, though its is advertising on Googles says open. Now I am back to my home country and unable use the service, Spa @ LaQua has yet to and not willing to resolve the issue on non-delivery service via agent Klook, and is denying the request for refund totally, which refund is a right thing to do for service not rendered. This is bad on Spa@Laqua's part. Horrendous experience, what an ordeal. Very irresponsible business, they accepted my booking for 7 October 2024 from the onset in specific but it was closed and Spa@Laqua is deceiving its customers. Waste of my time to travel and found it was closed and now being denied a refund!
翻译:2 分钟前新
我预订了 Spa @ Laqua,预定日期为 2024 年 10 月 7 日,专门用于东京之旅,但我到达时它已关闭,尽管谷歌广告上说它已开放。现在我回到我的祖国,无法使用该服务,Spa @ LaQua 尚未也不愿意通过代理 Klook 解决未送达服务的问题,并完全拒绝退款请求,对于未提供的服务,退款是正确的做法。Spa@Laqua 对此非常不负责任。可怕的经历,真是折磨。非常不负责任的企业,他们从一开始就接受了我 2024 年 10 月 7 日的预订,但它已关闭,Spa@Laqua 正在欺骗其客户。浪费我旅行的时间,发现它已关闭,现在被拒绝退款!