点评:We stayed for the weekend and arrived to a filthy room (literally like it had never been cleaned) which was very disappointing. We understand the rooms are basic but we expected them to at least be cleaned.
The wait times for evening meals is a joke. We went to Papa Johns and wasn’t advised once there was a wait. We alongside a lot of others waited around an hour and 10 for one pizza and one side. Someone else mentioned this is standard for later evening meals on site, we normally eat earlier so maybe haven’t experienced this yet. The salad also clearly isn’t washed at all, the lettuce was disgusting from the salad bar.
Cleanliness overall around site is a little up and down, the tables in the skyline pavilion were also disgusting and I feel as though they should have someone keeping on top of this as it’s so busy in there all day.
The shops should stock way more lunch items, both full days they had no sandwiches left around lunchtime and there are no gluten free sandwich options which would be great.
Some staff need to learn to smile and act happy too!
The swimming pool however is great, so much for the kids to do and it feels very clean, also VERY WARM which is a massive plus! There are some really good gluten free options available in the restaurants and most of the staff are very knowledgeable. Overall good value for money!
Not sure we would stay on site again in the future, overall disappointed with the accommodation more than anything else but the kids had a great time!
翻译:我们在这里住了一个周末,结果到了之后发现房间脏得要命(就像从来没打扫过一样),真是令人失望。我们知道房间设施简陋,但我们至少希望它们能被打扫一下。
晚餐的等待时间简直是笑话。我们去了棒约翰,等了很久都没人提醒。我们和其他很多人等了大约1小时10分钟才吃到一份披萨和一份配菜。有人说,在酒店吃到晚餐后,这种情况很常见,我们通常吃得比较早,所以可能还没遇到过。沙拉显然根本没洗,沙拉吧台的生菜也恶心得要命。
酒店整体的清洁度参差不齐,天际线凉亭的桌子也很恶心,我觉得他们应该派人来管理,因为那里整天都人头攒动。
商店应该多备一些午餐食品,因为这两天午餐时间三明治都没了,而且也没有无麸质三明治,如果能提供就更好了。
有些员工也需要学会微笑,表现得开心点!
不过,游泳池很棒,孩子们玩得很多,而且感觉很干净,而且非常温暖,这是一个很大的优点!餐厅里有一些非常好的无麸质食物,而且大多数员工都很专业。总的来说,物有所值!
我们不确定以后还会不会再住在这里,总的来说,我们对住宿环境最失望的是这里,但孩子们玩得很开心!