点评:This place is highly over-rated and over-priced.
Visiting requires going well off the beaten path. Your are better off going to a more accessible ice-cream stand or getting a good brand at one of the many local markets.
The non ice-cream items at the store are at least 50-percent higher than reasonable and are readily available elsewhere for much lower prices. The same is true regarding their ice cream.
Further, I experienced the same rudeness regarding the retailer workers that others noted.
Everything, including the scoopers and the register, for buying cones is behind the counter in the store. I went to that counter to order two cones and a pup cup.
The young person behind the counter essentially ordered me to go outside and around the corner to order the ice cream. None of the flavors excited me, but I opted for the ice-cream stand standard of coffee Oreo. I would rate it above average but far below my favorite and much friendlier places back home.
On calling later, the front-line people were very unfriendly. I directly was told that the staff lacked any time to be responsive to customers.
I was told that the manager would pick up my call. She actively let it go to voicemail. I confirmed that she knew that knew about my message and chose to ignore it.
Both the manager and the absentee owner that almost never visits the farm ignored my e-mails.
Conversely, the owner of another ice-cream place that I learned is way out of the way for me participated in a friendly series of texts while driving a tractor.
翻译:这家店实在是名不副实且定价过高。
要去那里得避开常规路线、走很偏僻的小路。其实去那些更容易到达的冰淇淋摊,或者在当地众多市场里购买知名品牌的冰淇淋会更划算。
店里的非冰淇淋商品价格比合理水平高出至少50%,而且在其他地方能以低得多的价格买到同样的商品。他们的冰淇淋亦是如此。
此外。我和其他人一样,也遭遇了零售店工作人员的粗鲁对待。
店里所有用于购买甜筒的用品,包括挖球器和收银机,都放在柜台后面。我走到柜台前想买两个甜筒和一个小狗杯装冰淇淋。
柜台后的那个年轻员工直接命令我到店外、拐个弯去订购冰淇淋。虽然没有哪种口味能吸引我,但我还是选择了冰淇淋摊上最常见的咖啡奥利奥口味。我会给它打个高于平均水平的评分,但仍然远远不及我在家乡最喜欢且氛围更友好的地方。
后来我打电话过去,接线员的态度非常冷淡。他们直接告诉我,员工们根本没有时间回应顾客的需求。
我被告知经理会回电给我。结果她故意让电话转到了语音信箱。我确认过她知道我留下了留言,却选择置之不理。经理和几乎从不来农场的农场主都对我发的邮件置之不理。
相反,我后来得知住得离我很远的另一家冰淇淋店的老板,却在驾驶拖拉机时还和我愉快地发起了短信互动。