I've started a Gold Membership at Carn Brea Leisure Centre (Community Centre) months ago in Idea of doing exercises and - Carn Brea Leisure Centre (Pool) - Carn Brea Leisure Centre - 7条旅客点评与比价

Madalina V

I've started a Gold Membership at Carn Brea Leisure Centre (Community Centre) months ago in Idea of doing exercises and

Carn Brea Leisure Centre的点评

2023年11月19日发布于: 海外

点评：I've started a Gold Membership at Carn Brea Leisure Centre (Community Centre) months ago in Idea of doing exercises and have my youngest son learn to swim. The gold membership allows you as an adult to bring one of your underaged children to swim for free but people at the reception seem to forget that and often asked me to pay for my child. When trying to book classes at reception, Amanda always told me there are not spaces available, but when I was to the Gym office, Caroline and Steve found online a lot of available spaces. Today I decided to go to the Gym: running and rowing. I swiped the card and screen sent me back to reception office. Sandy who is the Manager of the reception told me I need to pay £3.00 for a missed booking which I previously have cancelled on Wednesday with Amanda because of the Ciaran storm. Amanda didn't register my cancelation. Sandy remembered I called and she cancelled it. After the 'adventure' I'm still trying to go down to the gym, but Sandy is asking me if I did any booking for it and she advised me to go on the online website in the reception to book a gym session. I've tried but it wouldn't work and Sandy offered to do this session booking on her computer. When I got down to the gym I asked Caroline the gym Manager if I need a booking for the Gym. Caroline said I don't need one. Every single time I went to this Community Centre they made me feel very uncomfortable and unwelcome. This place is advertising as a Community place but it doesn't show any sympathy or kindness. There is untrained and rude staff. Never forget: This Centre is maintained by the Community. We all pay for services to keep this place going. Nobody deserves such an appalling treatment.

翻译：几个月前，我在卡恩布雷亚休闲中心（社区中心）开始了黄金会员资格，锻炼身体，并让我最小的儿子学习游泳。黄金会员资格允许你作为一个成年人带一个未成年的孩子免费游泳，但接待处的人似乎忘记了这一点，经常要求我为我的孩子付费。当我试图在接待处预订课程时，阿曼达总是告诉我没有空位，但是当我去健身房办公室时，卡罗琳和史蒂夫在网上发现了很多空位。今天我决定去健身房：跑步和划船。我刷了卡，屏幕把我送回了接待处。接待处经理桑迪告诉我，我需要为错过的预订支付 3 英镑，之前由于夏兰风暴，我在周三与阿曼达取消了预订。阿曼达没有登记我的取消。桑迪记得我打过电话，但她取消了。 “冒险”结束后，我仍然想去健身房，但桑迪问我是否做了任何预订，她建议我去接待处的在线网站预订健身房课程。我已经尝试过，但行不通，桑迪提出在她的计算机上预订这次会议。当我到达健身房时，我问健身房经理卡罗琳是否需要预订健身房。卡罗琳说我不需要。每次我去这个社区中心，他们都让我感到非常不舒服和不受欢迎。这个地方作为社区场所进行广告宣传，但它没有表现出任何同情或善意。有未经训练且粗鲁的工作人员。永远不要忘记：该中心由社区维护。我们都为服务付费，以维持这个地方的运转。没有人应该受到如此骇人听闻的待遇。

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