旅行
账户
Dreamer4473502****
Awful place
Flip Out Doncaster的点评
点评：I would give zero stars if I could! Firstly, it advertises that all attractions are included however this is not the case- laser quest and socks are extra (they do not accept socks from other companies such as Jump). We booked 2 hours during the school holidays to tire the kids out however they soon became bored. The staff are so rude and actually shouted at my kids and told one to shut up. In the end they stopped going on the trampolines as they were so fed up of being told off and about the many rules of the park (some of which seemed very OTT). We had 2 children with us with additional needs and they were not catered for at all. One of the children jumped up and down on the stairs (which was loud and annoying) however I explained to staff he has additional needs and he had not stopped despite me asking him to (I was unable to do any more at this point due to putting my younger child’s shoes on to get out of the place!). The staff member called security due to this- security was as shocked as we was given we were all trying to leave. I would never visit this place again- the WORSE customer service I have ever known, the place itself was dirty, understaffed and not particularly entertaining for the kids, plus a total rip off- way more expensive than other similar attractions and nowhere near as good. AVOID!
翻译：如果可以的话，我会给零星！首先，它宣传说所有景点都包括在内，但事实并非如此 - 激光探索和袜子是额外的（他们不接受其他公司（如 Jump）的袜子）。我们在学校放假期间预订了 2 个小时，让孩子们玩得筋疲力尽，但他们很快就厌倦了。工作人员非常粗鲁，实际上对我的孩子大喊大叫，让其中一个闭嘴。最后他们不再玩蹦床了，因为他们受够了被责骂和公园的许多规则（其中一些似乎非常夸张）。我们带着两个有特殊需求的孩子，他们根本没有得到照顾。其中一个孩子在楼梯上跳上跳下（声音很大，很烦人），但我向工作人员解释说他有特殊需求，尽管我要求他停下来，他也没有停下来（此时我无法再做任何事情，因为我要给我年幼的孩子穿上鞋子离开这个地方！）。工作人员因此叫来了保安 - 保安和我们一样震惊，因为我们都想离开。我再也不会来这个地方了——这是我见过的最差的客户服务，这个地方很脏，人手不足，对孩子来说也没有特别的娱乐性，而且完全是坑人——比其他类似的景点贵得多，而且远没有那么好。避免！
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