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They bill tap water
Terme Thermana Lasko Hotels & Resorts的点评
点评：Pools and spa is very nice. Everything is nice if you are just pool guests.
Hotel is another thing. Receptionist without smile, no towels in room. Hairs everywhere (even in pools). This is the only place where they asked 1,5 eur for tap water during dinner. When I argued about that, they explained it as "side dish" and it costs 0,3 Eur per 100ml.
They lost guests because of that. It is obviously hard to do good service, but it is not our problem.
Restaurant staff is not professional and lazy.
It is unacceptable for 3+ star hotel.
Value for money is about zero.
Better and cheaper option is to stay in any apartment (like we did few times) and just pay pool daily tickets.
Also, there are many spas in Slovenia with better service.
Last time in this hotel.
Hotel is another thing. Receptionist without smile, no towels in room. Hairs everywhere (even in pools). This is the only place where they asked 1,5 eur for tap water during dinner. When I argued about that, they explained it as "side dish" and it costs 0,3 Eur per 100ml.
They lost guests because of that. It is obviously hard to do good service, but it is not our problem.
Restaurant staff is not professional and lazy.
It is unacceptable for 3+ star hotel.
Value for money is about zero.
Better and cheaper option is to stay in any apartment (like we did few times) and just pay pool daily tickets.
Also, there are many spas in Slovenia with better service.
Last time in this hotel.
翻译：泳池和水疗中心非常棒。如果你只是来泳池玩的话，一切都很好。
酒店就另当别论了。接待员面无表情，房间里没有毛巾。到处都是头发（甚至泳池里也是如此）。这是唯一一家晚餐时自来水收费1.5欧元的地方。我跟他们争论的时候，他们解释说是“配菜”，每100毫升收费0.3欧元。
他们因此失去了客人。显然，提供优质服务很难，但这不是我们的问题。
餐厅员工不专业，而且很懒惰。
对于一家三星级以上的酒店来说，这简直无法接受。
性价比几乎为零。
更好更便宜的选择是住在任何公寓里（就像我们几次住的那样），只需支付泳池日票即可。
此外，斯洛文尼亚有很多水疗中心，服务也更好。
上次住在这家酒店。
酒店就另当别论了。接待员面无表情，房间里没有毛巾。到处都是头发（甚至泳池里也是如此）。这是唯一一家晚餐时自来水收费1.5欧元的地方。我跟他们争论的时候，他们解释说是“配菜”，每100毫升收费0.3欧元。
他们因此失去了客人。显然，提供优质服务很难，但这不是我们的问题。
餐厅员工不专业，而且很懒惰。
对于一家三星级以上的酒店来说，这简直无法接受。
性价比几乎为零。
更好更便宜的选择是住在任何公寓里（就像我们几次住的那样），只需支付泳池日票即可。
此外，斯洛文尼亚有很多水疗中心，服务也更好。
上次住在这家酒店。
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