点评:Disney is the most cold-hearted company. My MIL was admitted to the hospital 2 days before her cruise, and yet they won't refund her for the MOST EXPENSIVE VACATION she never got to take. Shame on Disney. They can very obviously afford to reimburse her but they don't give two $%^&* about guest experience like they claim.
Oh, and for anyone reading this, here's what you should know about Disney cruises: the food was absolutely mid. Think about that: you're easily paying $3500 for a cruise where the food isn't even good? What a waste.
I'd much rather take my toddler on a CARNIVAL cruise where she can still run around, play, and have a wonderful time, all while getting much better food than what was offered on this tip.
Speaking of Carnival, we had 0 seasickness issues with them- but Disney cruise line? My poor brother and his wife were so seasick the entire time that they barely even got to enjoy the cruise, which means that their kids barely did either since the parents were too seasick to do too much.
Plus, they kicked everyone out of the on-ship pools for cleaning during the middle of the day- really, Disney, you can't schedule a cleaning while people are asleep? You choose to interrupt and upset small children playing in the pools rather than schedule the cleaning during a quieter time?
Awful, awful, awful, awful guest experience. -5 stars. I recommend anyone thinking of cruising to save their hard-earned money for fun, family-friendly cruise lines because Disney is clearly not one of them.
翻译:迪士尼是最冷酷无情的公司。我的婆婆在游轮出发前两天住院了,但他们却不肯退还她从未享受过的最昂贵的假期的费用。迪士尼真丢脸。他们显然有能力报销她的费用,但他们并不像他们声称的那样关心客人的体验。
哦,对于任何读到这篇文章的人来说,以下是你应该知道的关于迪士尼游轮的事情:食物绝对是中等水平。想想看:你很容易就花 3500 美元乘坐一艘食物甚至都不好的游轮?真是浪费。
我宁愿带我的孩子去嘉年华游轮,在那里她仍然可以跑来跑去,玩耍,玩得开心,同时还能吃到比这条建议提供的食物好得多的食物。
说到嘉年华,我们在游轮上没有晕船问题——但迪士尼游轮呢?我可怜的哥哥和嫂子整个航程都晕船,根本没法好好享受游轮之旅,也就是说,他们的孩子也几乎没法好好享受,因为父母晕船太厉害,没法做太多事情。
另外,他们中午把所有人都赶出船上的游泳池进行清洁——说真的,迪士尼,你不能在人们睡觉的时候安排清洁吗?你选择打扰和打扰在游泳池里玩耍的小孩,而不是在比较安静的时候安排清洁?
糟糕、糟糕、糟糕、糟糕的客户体验。-5 星。我建议任何想乘游轮的人把辛苦赚来的钱省下来,选择有趣、适合家庭的游轮,因为迪士尼显然不是其中之一。