点评:This company overbooked our trip to make extra money due to end of season. On the website there was suppose to be 10 people on this trip. 20 people showed up at orientation meeting which was held in a dark room without seating. It was hard to read the liability paperwork (which was at least 10 pages long. Due to overbooking there were not enough wranglers to get prep work done in a timely fashion. We waited 2.5 to 3 hours at trail head waiting for horses to be saddles, mules to be packed. Owner complained that he was short staffed - not our problem due to overbooking the trip.
This trip was overpriced compared to the outfitter company's I have use for this type of trip.
Safety was not a priority. Saddle cinches were not checked after breaks unless asked by the customer. On two different occasions, owner left part of our group behind. There should have been a wrangler in the middle of group that knew what trails we traveling. Owner's mother in back of string did not know what trails we were taking
Communication was also not a priority. Clients were not informed of meal times, time to be ready to depart for next day's travel or where the outhouse facilities were.
At camp, there were not enough collapsible chairs for clients. Owners sat in chair and didn't offer their seat to a client.
I would NOT recommend this company. It's was the worst horse back trip I have ever taken.
翻译:由于季节结束,这家公司超额预订了我们的行程,以赚取额外的收入。网站上说这次旅行应该有 10 个人。但有 20 个人参加了在黑暗的房间里举行的没有座位的迎新会。责任文件很难读懂(至少有 10 页长)。由于超额预订,没有足够的牧马人及时完成准备工作。我们在小径入口等了 2.5 到 3 个小时,等着给马装上鞍子,给骡子打包。主人抱怨说他人手不够——这不是我们的问题,因为行程超额预订了。
与我为这种类型的旅行使用的装备公司相比,这次旅行的价格过高。
安全不是首要任务。除非客户要求,否则休息后不会检查鞍带。在两次不同的场合,主人把我们团队的一部分人留在了后面。团队中间应该有一个牧马人知道我们走的是什么路线。主人的母亲在后面,不知道我们走的是什么路线
沟通也不是首要任务。客户没有被告知用餐时间、准备第二天旅行出发的时间或户外设施的位置。
在营地里没有足够的折叠椅供客户使用。老板坐在椅子上,没有让客户坐。
我不会推荐这家公司。这是我经历过的最糟糕的骑马旅行。