旅行
账户
Linmar1
A customer service course required!
Mount Stuart的点评
点评：So we were travelling through Bute to catch another ferry, we’d managed to get on an early one and wondered what to do with purpose with our time. We saw a huge advert for it on the ferry ahhh well go there. Being NT & EH members this was right up our street - indoors or out!
We drove through beautiful woodland / gardens to info and it was closed. No problem it’s a Friday November, perhaps we can go for a walk in the grounds and take in the view. Whilst trying to read the info board a tall, Englishman, with wavy hair and glasses came out in high vis orange coat and to be quite honest was judgemental, patronising and rude! Told us they were closed, they were a charity and only annual card holders could walk in the grounds. No further offer. I had to ask seen as we were here could a take a few photos of where we were? He was agreeable to this.
In all the places we’ve visited in Scotland he’s got to be the rudest. In fact in the UK. You made us have no desire to return but we are bigger than that. A course in customer service required!
Absolute shame as the autumnal woodlands were stunning.
To reiterate the problem wasn’t that it was closed - it was his attitude.
We drove through beautiful woodland / gardens to info and it was closed. No problem it’s a Friday November, perhaps we can go for a walk in the grounds and take in the view. Whilst trying to read the info board a tall, Englishman, with wavy hair and glasses came out in high vis orange coat and to be quite honest was judgemental, patronising and rude! Told us they were closed, they were a charity and only annual card holders could walk in the grounds. No further offer. I had to ask seen as we were here could a take a few photos of where we were? He was agreeable to this.
In all the places we’ve visited in Scotland he’s got to be the rudest. In fact in the UK. You made us have no desire to return but we are bigger than that. A course in customer service required!
Absolute shame as the autumnal woodlands were stunning.
To reiterate the problem wasn’t that it was closed - it was his attitude.
翻译：因此，我们穿过布特岛去赶另一趟渡轮，我们设法赶上了早班渡轮，并想知道该如何利用我们的时间。我们在渡轮上看到了一个巨大的广告，啊，那就去那里吧。作为 NT 和 EH 会员，这正合我们的心意 - 室内或室外！
我们开车穿过美丽的林地/花园来到信息处，那里已经关闭。没问题，今天是 11 月的星期五，也许我们可以去场地散步，欣赏风景。当我们试图阅读信息板时，一个高个子的英国人走了出来，他有着波浪形的头发和眼镜，穿着高能见度的橙色外套，说实话，他很挑剔、傲慢和粗鲁！告诉我们他们关门了，他们是一个慈善机构，只有年卡持有者才能在场地内行走。没有进一步的提议。我不得不问，既然我们在这里，是否可以拍几张我们所在位置的照片？他同意了。
在我们参观过的苏格兰所有地方中，他是最粗鲁的。事实上在英国。你让我们不想再来了，但我们比这更强大。需要参加客户服务课程！
绝对可惜，因为秋天的林地令人惊叹。
重申一下，问题不在于它关闭了 - 而是他的态度。
我们开车穿过美丽的林地/花园来到信息处，那里已经关闭。没问题，今天是 11 月的星期五，也许我们可以去场地散步，欣赏风景。当我们试图阅读信息板时，一个高个子的英国人走了出来，他有着波浪形的头发和眼镜，穿着高能见度的橙色外套，说实话，他很挑剔、傲慢和粗鲁！告诉我们他们关门了，他们是一个慈善机构，只有年卡持有者才能在场地内行走。没有进一步的提议。我不得不问，既然我们在这里，是否可以拍几张我们所在位置的照片？他同意了。
在我们参观过的苏格兰所有地方中，他是最粗鲁的。事实上在英国。你让我们不想再来了，但我们比这更强大。需要参加客户服务课程！
绝对可惜，因为秋天的林地令人惊叹。
重申一下，问题不在于它关闭了 - 而是他的态度。
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