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AVOID COMO STUDIOS – ABSOLUTELY DISGRACEFUL EXPERIENCE
Como Rental Solutions的点评
点评：AVOID COMO STUDIOS – ABSOLUTELY DISGRACEFUL EXPERIENCE
I would strongly advise anyone considering renting from Como Studios to think twice.
I rented a Vespa from them on 19 September 2026 and was involved in an incident where another driver reversed into the vehicle. The other driver was at fault, and their insurance has already paid Como Studios out in relation to the incident.
Despite this, Como Studios has also charged/retained over €500 from me, claiming this is for alleged loss of rental income.
I find this completely unreasonable. They have already received an insurance payout, yet are still pursuing me for additional money. It feels as though they are trying to profit from an unfortunate incident rather than dealing with the situation fairly.
What makes this even worse is the time, stress and frustration involved in trying to challenge this charge. The matter has now escalated to formal mediation, which should tell you everything about how poorly this experience has been handled.
A holiday rental should not turn into months of chasing a company over what feels like an unjustified charge which they have stated they aren’t returning to us.
To add haven’t replied to me on the WhatsApp chat since this happened.
I would never rent from Como Studios again and would strongly recommend looking elsewhere. Absolutely shocking!
I would strongly advise anyone considering renting from Como Studios to think twice.
I rented a Vespa from them on 19 September 2026 and was involved in an incident where another driver reversed into the vehicle. The other driver was at fault, and their insurance has already paid Como Studios out in relation to the incident.
Despite this, Como Studios has also charged/retained over €500 from me, claiming this is for alleged loss of rental income.
I find this completely unreasonable. They have already received an insurance payout, yet are still pursuing me for additional money. It feels as though they are trying to profit from an unfortunate incident rather than dealing with the situation fairly.
What makes this even worse is the time, stress and frustration involved in trying to challenge this charge. The matter has now escalated to formal mediation, which should tell you everything about how poorly this experience has been handled.
A holiday rental should not turn into months of chasing a company over what feels like an unjustified charge which they have stated they aren’t returning to us.
To add haven’t replied to me on the WhatsApp chat since this happened.
I would never rent from Como Studios again and would strongly recommend looking elsewhere. Absolutely shocking!
翻译：切勿选择Como Studios——体验简直糟糕透顶！
我强烈建议任何有意从Como Studios租车的人三思而后行。
2026年9月19日，我从他们那里租了一辆 Vespa摩托车，结果遭遇了另一名司机倒车撞上我车的事故。责任完全在对方司机，其保险公司也早已就此次事故向Como Studios支付了赔偿金。
即便如此，Como Studios仍向我收取/扣除了500多欧元的费用。他们声称这是为了弥补所谓的租金收入损失。
我觉得这完全不合理。他们已经拿到了保险赔偿金，却仍试图向我索要更多钱款。这感觉就像是他们想从这一不幸事件中牟利，而不是公正地处理问题。
更糟糕的是，试图反驳这笔收费需要耗费大量时间，还会带来巨大的压力与挫败感。如今，此事已升级为正式调解程序。这一点足以说明这次经历处理得有多糟糕了。
一次度假租赁服务，不该演变成需要花费数月时间去与一家公司交涉的情况——仅仅是因为一笔看似毫无道理的收费，而对方还声称不会退还这笔费用。
更糟糕的是，自那以后他们就再也没有回复过我在WhatsApp上的消息。
我绝不会再从Como Studios租房了，也强烈建议大家另选他处。真是糟糕透顶！
我强烈建议任何有意从Como Studios租车的人三思而后行。
2026年9月19日，我从他们那里租了一辆 Vespa摩托车，结果遭遇了另一名司机倒车撞上我车的事故。责任完全在对方司机，其保险公司也早已就此次事故向Como Studios支付了赔偿金。
即便如此，Como Studios仍向我收取/扣除了500多欧元的费用。他们声称这是为了弥补所谓的租金收入损失。
我觉得这完全不合理。他们已经拿到了保险赔偿金，却仍试图向我索要更多钱款。这感觉就像是他们想从这一不幸事件中牟利，而不是公正地处理问题。
更糟糕的是，试图反驳这笔收费需要耗费大量时间，还会带来巨大的压力与挫败感。如今，此事已升级为正式调解程序。这一点足以说明这次经历处理得有多糟糕了。
一次度假租赁服务，不该演变成需要花费数月时间去与一家公司交涉的情况——仅仅是因为一笔看似毫无道理的收费，而对方还声称不会退还这笔费用。
更糟糕的是，自那以后他们就再也没有回复过我在WhatsApp上的消息。
我绝不会再从Como Studios租房了，也强烈建议大家另选他处。真是糟糕透顶！
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