点评:Walking on the glacier was an incredible experience—a memory I will always cherish. My heartfelt kudos to the Canadian government and its people for making such wonders accessible to the world.
That said, I must share something that left me with a feeling of hurt. We traveled on the glacier bus with guide Sam. He kept everyone entertained with jokes and instructions, and told us very firmly to be back by 4:10 pm sharp. We respected that. As we were returning, we paused for one last photo. At that very moment, Sam suddenly started shouting rudely at us to get into the bus. I politely requested just one more second for the picture, but instead of showing patience, his face turned redder, and he shouted even more harshly.
Before boarding, I even showed him the time on my mobile—it was exactly 4:10 pm, so we were not late at all. Later, at my hotel, when I looked at the photo my wife had taken before Sam began shouting, I saw the timestamp: 4:09 pm. That proves beyond doubt that we were back on time.
At the end of the trip, I told Sam gently that while instructions are important, politeness matters too, especially in the hospitality industry. He admitted I was right. I forgive him, but the incident left a lasting bad feeling.
I kept replaying it in my mind through the night—because such a harsh outburst wasn’t needed when we were fully compliant with his timing. A guide’s role is not only to manage the schedule but also to treat every guest with patience and respect.
In the end, I let go of the bitterness, because I believe in kindness and forgiveness. But let me put it on record—we were not late. I even have a photo stamped at 4:09 pm to prove it.
翻译:在冰川上行走是一次不可思议的经历——我会永远珍惜这段记忆。我由衷地感谢加拿大政府及其人民,让世人得以欣赏如此奇观。
话虽如此,我必须分享一些让我感到心痛的事情。我们和导游Sam一起乘坐冰川巴士。他用笑话和指示逗大家开心,并非常坚定地告诉我们必须在下午4:10准时返回。我们尊重了他的指示。返回途中,我们停下来拍了最后一张照片。就在这时,Sam突然粗鲁地冲我们大喊,让我们上车。我礼貌地请求他再多给我们一秒钟拍照,但他非但没有耐心,脸反而更红了,而且叫喊得更凶了。
上车前,我还给他看了手机上的时间——正好是下午4:10,所以我们一点儿也没迟到。后来,回到酒店,我翻看妻子在萨姆开始大喊大叫之前拍的照片,看到了时间戳:下午4:09。这毫无疑问地证明我们准时回来了。
行程结束时,我温和地告诉萨姆,虽然指示很重要,但礼貌也同样重要,尤其是在酒店业。他承认我是对的。我原谅了他,但这件事给我留下了挥之不去的不好的印象。
那天晚上,我一直在脑海里回想这件事——因为当我们完全遵守他的时间安排时,根本不需要这么粗暴的发脾气。导游的职责不仅是安排行程,还要耐心和尊重地对待每一位客人。
最终,我放下了怨恨,因为我相信善良和宽恕。但让我记录下来——我们没有迟到。我甚至还有一张下午4:09的照片作为证明。