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夏威夷水上乐园的点评
点评：I booked a cabana on the day of the stormy weather and was charged over $300. However, due to the weather conditions, facility experienced a power outage and was closed that day. I attempted to contact the team multiple times on that same day to confirm whether they were open, but I received no response. Additionally, I did not receive any phone call, email, or notification informing me of the closure, despite having a Cabana reservation.
Given that the closure was beyond my control, I requested a refund. However, I have had to call and email several times just to follow up. It has now been over a week, and I still have not received my refund.
Today marks my 4th attempt to follow up on this matter. I would like to know how long does refund process typically takes. In my experience with other businesses, refunds are usually processed within one business day. Until now no respond to my multiple emails.
Given that the closure was beyond my control, I requested a refund. However, I have had to call and email several times just to follow up. It has now been over a week, and I still have not received my refund.
Today marks my 4th attempt to follow up on this matter. I would like to know how long does refund process typically takes. In my experience with other businesses, refunds are usually processed within one business day. Until now no respond to my multiple emails.
翻译：我在暴风雨当天预订了一个小屋，费用超过 300 美元。然而，由于天气原因，该设施停电并于当天关闭。当天我多次尝试联系团队确认是否营业，但始终没有收到回复。此外，尽管我预订了小屋，但也没有收到任何电话、电子邮件或通知告知我关闭事宜。
鉴于关闭并非我所能控制，我要求退款。然而，我不得不多次打电话和发邮件跟进。现在已经过去一周多了，我仍然没有收到退款。
今天是我第四次尝试跟进此事。我想知道退款流程通常需要多长时间。根据我以往的经验，退款通常会在一个工作日内处理完毕。但至今为止，我发送的多封邮件都杳无音信。
鉴于关闭并非我所能控制，我要求退款。然而，我不得不多次打电话和发邮件跟进。现在已经过去一周多了，我仍然没有收到退款。
今天是我第四次尝试跟进此事。我想知道退款流程通常需要多长时间。根据我以往的经验，退款通常会在一个工作日内处理完毕。但至今为止，我发送的多封邮件都杳无音信。
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