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Voyage1178447****
Worst Experience with the Driver
Kerala Holidays的点评
点评：My parents (aged 65+) who always had a dream to visit Kerala booked a 6 day tour package to Kerala via Kerala Holidays. All was good the the team coordinated well but the trouble started when they assigned the "Driver SAJJID" who himself was a trouble. They landed in Trivandrum airport at around 10:30 at night and the driver was not at the pickup point(Flight arrived on time). They had to call him multiple times before he responded. Instead of helping the elderly with luggage he waved his hand from a long distance and signaled them to come to him. Dint know basic manners or basic English. No help with the luggage for the elderly. The driver pushed the seat so behind that there was no place for the passengers sitting behind him. The driver was continuously on the phone throughout the trip and was rude when asked him not to be on the phone on highways. Dint bother to pick the calls when my parents called him to pick them at the pickup point and asked them to come to parking lot( which is not how it works). Not at all interested in doing what he was supposed to do. Dint use A/C for the entire trip stating that the Ac doesn't work(We specifically asked for A/C car). The worst part is in one of the attractions my father got bit by a leech and was bleeding the driver dint bother to check what happened. My mother has to shout at him to stop at any medical shop to buy Cotton and Bandaid to stop the bleeding as requesting him dint work. Overall worst experience with the driver.
翻译：我的父母（65岁以上）一直梦想着去喀拉拉邦旅游，于是他们通过喀拉拉邦假日公司预订了为期6天的喀拉拉邦旅游套餐。一切都很顺利，团队协调得很好，但麻烦来了，他们指派了一位“司机SAJJID”，而他自己也总是惹麻烦。他们晚上10:30左右降落在特里凡得琅机场，司机却不在接客点（航班准时到达）。他们不得不多次给他打电话，他才回应。他没有帮老人搬行李，而是远远地挥手示意他们过来。他不懂基本的礼仪，也不懂基本的英语。他根本不帮老人搬行李。司机把座位往后挪了挪，后面的乘客都没地方坐了。整个行程中，司机一直在打电话，当我要求他不要在高速公路上打电话时，他表现得很粗鲁。我父母打电话让他去接客点接他们，并让他们到停车场（这可不是办法）时，他根本懒得接电话。他根本没兴趣做他该做的事。全程都没开空调，说空调坏了（我们特意要了有空调的车）。最糟糕的是，在一个景点，我爸爸被水蛭咬了，血流不止，司机却懒得去看看是怎么回事。我妈妈不得不大声呵斥他，让他去药店买棉花和创可贴止血，因为他根本没用。总的来说，和这位司机的合作体验糟透了。
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