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Beware of NCL Luxury Road To Hāna Tours
Road to Hana Tours的点评
点评：We purchased a NCL Deluxe Road to Hāna Tour in a luxury 8 seater Van in Maui as an excursion on NCL Pride of America on our 50th Anniversary Trip.
It was a fiasco from the very start.
Our assigned driver did not have a drivers license or documentation to get on the secured dock area to pick us up. An office/dispatch employee with the tour company was asked to fill in. She had never given this tour but did live in the Hāna area. We left an hour past our time we were suppose to begin our trip. The van we were assigned was an aged van that was NOT equipped with 8 Luxury Captain Chairs as promised. My husband had to sit on a bench seat with another couple beyond the back tires with worn out shocks. His 8 hour ride back there resulted in a headache that lasted the remainder of the evening. He could not hear the driver’s explanation of sights over the intermittent microphone and the noisy a/c. I (luckily 😒) sat up front - three rows in front of him. Our thoughts were we could enjoy this highly priced excursion together on this special trip.
All our stops were rushed to get back to the ship in time due to our late departure.
Do NOT think your $800 per couple will buy you a positive experience. We would have been better to have taken the less expensive bus that seemed to be more ‘luxury’ than our rickety van.
The trip is long. The sights beautiful even though there were fewer waterfalls due to the drought in Maui.
I wanted to also note the excursion office employee (Michelle) who stepped in and gave us our tour on this fateful day was outstanding.
It was a fiasco from the very start.
Our assigned driver did not have a drivers license or documentation to get on the secured dock area to pick us up. An office/dispatch employee with the tour company was asked to fill in. She had never given this tour but did live in the Hāna area. We left an hour past our time we were suppose to begin our trip. The van we were assigned was an aged van that was NOT equipped with 8 Luxury Captain Chairs as promised. My husband had to sit on a bench seat with another couple beyond the back tires with worn out shocks. His 8 hour ride back there resulted in a headache that lasted the remainder of the evening. He could not hear the driver’s explanation of sights over the intermittent microphone and the noisy a/c. I (luckily 😒) sat up front - three rows in front of him. Our thoughts were we could enjoy this highly priced excursion together on this special trip.
All our stops were rushed to get back to the ship in time due to our late departure.
Do NOT think your $800 per couple will buy you a positive experience. We would have been better to have taken the less expensive bus that seemed to be more ‘luxury’ than our rickety van.
The trip is long. The sights beautiful even though there were fewer waterfalls due to the drought in Maui.
I wanted to also note the excursion office employee (Michelle) who stepped in and gave us our tour on this fateful day was outstanding.
翻译：我们购买了毛伊岛 NCL 豪华八座面包车之旅，作为我们 50 周年纪念之旅中 NCL 美国骄傲节的短途旅行。
从一开始，这简直就是一场灾难。
我们指定的司机没有驾照或证件，无法到安全的码头接我们。我们被要求由旅行公司的一名办公室/调度员代替。她从未安排过这项旅行，但确实住在哈纳地区。我们出发的时间比预计的出发时间晚了一个小时。我们分配到的面包车是一辆老旧的面包车，没有像承诺的那样配备 8 个豪华船长椅。我丈夫不得不和另一对夫妇坐在长椅上，后轮后面的减震器已经磨损了。8 个小时的车程让他头痛不已，头痛持续了整个晚上。他听不清司机对景点的讲解，因为麦克风断断续续，空调也很吵。我（幸运地😒）坐在前排——在他前面三排。我们当时想，在这趟特别的旅程中，我们可以一起享受这趟价格不菲的短途旅行。
由于出发晚了，我们为了能及时回到船上，匆匆忙忙地停了所有站点。
别以为每对情侣800美元的票价就能买到一次愉快的体验。我们最好选择更便宜、看起来更“豪华”的巴士，而不是我们那辆摇摇晃晃的面包车。
旅途很长。尽管由于毛伊岛的干旱，瀑布数量减少了，但景色依然很美。
我还想说一句，在这个重要的日子里，旅行办公室的员工（Michelle）挺身而出，带我们参观了这趟旅程，她真是太棒了。
从一开始，这简直就是一场灾难。
我们指定的司机没有驾照或证件，无法到安全的码头接我们。我们被要求由旅行公司的一名办公室/调度员代替。她从未安排过这项旅行，但确实住在哈纳地区。我们出发的时间比预计的出发时间晚了一个小时。我们分配到的面包车是一辆老旧的面包车，没有像承诺的那样配备 8 个豪华船长椅。我丈夫不得不和另一对夫妇坐在长椅上，后轮后面的减震器已经磨损了。8 个小时的车程让他头痛不已，头痛持续了整个晚上。他听不清司机对景点的讲解，因为麦克风断断续续，空调也很吵。我（幸运地😒）坐在前排——在他前面三排。我们当时想，在这趟特别的旅程中，我们可以一起享受这趟价格不菲的短途旅行。
由于出发晚了，我们为了能及时回到船上，匆匆忙忙地停了所有站点。
别以为每对情侣800美元的票价就能买到一次愉快的体验。我们最好选择更便宜、看起来更“豪华”的巴士，而不是我们那辆摇摇晃晃的面包车。
旅途很长。尽管由于毛伊岛的干旱，瀑布数量减少了，但景色依然很美。
我还想说一句，在这个重要的日子里，旅行办公室的员工（Michelle）挺身而出，带我们参观了这趟旅程，她真是太棒了。
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