点评:Had a taxi pre booked from a wedding venue in Brighton. When called to confirm no booking found but they were happy to sort out, provide a quote and pre book. Whilst at the wedding received multiple texts asking us to pre pay we would have been happy to had this been explained previously. Tried to call and plead with them and were told this journey would not happen. They cancelled on us leaving us stranded at a remote wedding venue two hours prior to agreed pick up. This was despite previously confirming first thing in the morning. Staff were unhelpful and simply stated they ‘felt’ for us but there nothing they could do (?!) . Would not recommend have shown themselves to be unreliable and change the rules and expectations at a moment notice. Deeply disappointed and ruined our evening, despite being locals they were happy to leave us stranded! Do not book with them. Book elsewhere!
翻译:提前预订了从布莱顿一个婚礼场地出发的出租车。打电话确认没有找到预订信息时,他们很乐意帮忙解决,提供报价并提前预订。在婚礼现场收到多条短信要求我们预付款,如果之前解释清楚的话我们会很乐意的。我试图打电话恳求他们,但他们说这次行程不会成行。他们取消了我们的预订,让我们在约定接客时间前两小时被困在一个偏远的婚礼场地。尽管他们之前早上已经确认过了。工作人员没有提供任何帮助,只是说他们“同情”我们,但他们无能为力(?!)。不推荐他们,他们表现得不可靠,动不动就改变规则和期望。非常失望,毁了我们的夜晚,尽管我们是当地人,但他们很乐意让我们陷入困境!千万不要预订他们的车。去别处预订吧!