点评:We were booked for 12.00 and the email had advised us to arrive 15 mins before but we got there at 11.55am due to the tram and traffic. Before we could even apologise and explain we were met with a really rude “welcome” telling us we were late and we were lucky we were still being allowed to play. I completely understand this was our error and that the info had said if you were late there was a chance you couldn’t play, but the way it was said when we arrived definitely was unnecessary and put a huge dampener on our initial experience.
Despite this rocky start, the rest of the experience was amazing!!! The game was fabulous and staff were fabulous. Seb was our game guy and was very friendly, informative and incredibly patient!!
Equipment was clean, felt well maintained and we were shown exactly how to use it. We had a few tech glitches during the game but these were quickly resolved and staff were so apologetic. Honestly, can’t recommend it enough! Even the non-gamers (including me as a 43 year old mum) amongst us loved it.
Well worth a trip!!
翻译:我们预定的是 12:00 的场次,电子邮件建议我们提前 15 分钟到达,但由于有轨电车和交通拥堵,我们 11:55 才到。我们还没来得及道歉和解释,就收到了非常粗鲁的“欢迎”信息,告诉我们我们迟到了,幸运的是,我们仍然可以玩。我完全理解这是我们的错误,信息上说如果你迟到了,你就有可能无法玩,但我们到达时说这句话的方式绝对是不必要的,给我们最初的体验带来了巨大的打击。
尽管开局不顺,但接下来的体验非常棒!!!游戏很棒,工作人员也很棒。Seb 是我们的比赛工作人员,他非常友好、知识渊博、非常有耐心!!
设备很干净,感觉保养得很好,工作人员向我们展示了如何使用它。我们在游戏过程中遇到了一些技术故障,但这些问题很快就解决了,工作人员也非常抱歉。老实说,强烈推荐!甚至我们当中的非游戏玩家(包括我这个 43 岁的妈妈)都喜欢它。
非常值得一游!!