点评:Been coming to Big Cedar for family vacations for over 20 years. We love the resort. However, the worst part is Fun Mountain. Every time we come here we are disappointed by something. There are often attractions not working. When we spoke with staff they just cited a policy that everything is subject to availability. No real empathy.
Seriously, if there is something specific you want to do, call ahead and be VERY detailed about what and when you want to do. We wanted to do the ropes course and were told it was open until 9pm. We showed up at 8:03 pm and were denied. They stop selling access at 8pm. The staff at the desk just watched our sad kids and did nothing. Just cited policy, but no details about that were posted, nor did they say anything when we called.
The bowling is bad and the machines frequently have issues.
The restaurant is frequently understaffed and slow on service. This week we were given 90 min wait times while about 50% of tables were un-used. The food is also very good expensive relative to the quality.
I’d recommend spending your time and money elsewhere. There are far better options in Branson.
The Big Cedar management needs to figure out how to run an entertainment complex for real. This feels like amateur hour.
翻译:20 多年来,我们一直来 Big Cedar 度假。我们喜欢这个度假村。然而,最糟糕的是 Fun Mountain。每次我们来这里,都会对某些事情感到失望。经常有一些景点无法使用。当我们与工作人员交谈时,他们只是引用了一项政策,即一切都取决于可用性。没有真正的同理心。
说真的,如果你想做某件事,请提前打电话,并非常详细地说明你想做什么和什么时候做。我们想参加绳索课程,被告知开放到晚上 9 点。我们晚上 8 点 03 分到达,但被拒绝了。他们在晚上 8 点停止销售门票。前台的工作人员只是看着我们伤心的孩子,什么也没做。只是引用了政策,但没有发布任何细节,我们打电话时他们也没有说什么。
保龄球很糟糕,机器经常出现问题。
餐厅经常人手不足,服务很慢。本周,我们被给予 90 分钟的等待时间,而大约 50% 的桌子都没有使用。食物也很好,但相对于质量来说价格昂贵。
我建议你把时间和金钱花在其他地方。布兰森有更好的选择。
Big Cedar 管理层需要弄清楚如何真正经营一个娱乐中心。这感觉就像业余时间。