点评:We had three flying lessons booked with PFT and had paid in advance. These kept being cancelled and we couldn't re book due to "unforseen circumstances" as posted on their office door. Began to feel rather fobbed off. Requested a refund due to service not being provided and then major alarm bells started ringing. Refund repeatedly refused. Lady in the office promised Ray would call us back as she wasn't authorised to issue a refund. Zero communication. Promise of a response to emails and they don't come. Went into the office to ask for a refund as this was my son's money and he's only 14, to be told "I can't give you a refund because it's outside of business hours and I'm not actually here working." Despite him literally sitting in front of me: working. Looking at other reviews, it's clear that there are big issues here and I would steer massively clear of this outfit. Unfortunately, my 14 year old son is £600 out of pocket. I think if someone is willing to rip off a child, that gives you the measure of them. Months later and still no communication and still owed money.
翻译:我们通过 PFT 预订了三节飞行课程并提前付款。这些活动不断被取消,由于办公室门上张贴的“不可预见的情况”,我们无法重新预订。开始感觉自己被欺骗了。由于未提供服务而要求退款,然后重大警钟开始响起。多次拒绝退款。办公室的女士答应雷会给我们回电话,因为她无权退款。零沟通。承诺回复电子邮件但他们没有来。我走进办公室要求退款,因为这是我儿子的钱,而他才 14 岁,却被告知“我不能给你退款,因为现在是工作时间以外,而且我实际上并不在这里工作。”尽管他确实坐在我面前:工作。看看其他评论,很明显这里存在很大的问题,我会彻底避开这套衣服。不幸的是,我 14 岁的儿子自掏腰包 600 英镑。我认为如果有人愿意欺骗一个孩子,你就可以衡量他们了。几个月后,仍然没有联系,仍然欠钱。