点评:We booked a party for a 6th birthday and it was a shambles from start to finish. We called up the customer service for Jump inc and we’re told that we could arrive 30 minutes before the party was due to start to decorate/set up. When we arrived our room was still occupied and we were told we could not access the room until 12:30/1pm even though our party began at 12. This was then pushed back again and again until 1:20pm when we were forced to use another room downstairs as the party was supposed to end at 1:30pm and none of the food had been served. Once we set the new room up and started serving, we were told that only 4 pizzas were prepared to serve the 15 children we had. After complaining again we were provided with 1 extra pizza and 2 portions of chips. The children were given a chocolate bar each as an apology after this. We were incredibly disappointed with the lack of organisation and that this party had turned into a disaster as soon as we arrived. We shall not be booking another party here.
翻译:我们为 6 岁生日预订了一个派对,但从头到尾都乱糟糟的。我们打电话给 Jump inc 的客户服务部,他们告诉我们,我们可以在派对开始装饰/布置前 30 分钟到达。我们到达时,我们的房间仍然有人,他们告诉我们,尽管我们的派对从 12 点开始,但我们直到 12:30/1pm 才能进入房间。然后,时间一再推迟,直到 1:20pm,我们被迫使用楼下的另一个房间,因为派对应该在 1:30pm 结束,但食物还没有上桌。当我们布置好新房间并开始上菜时,他们告诉我们,只准备了 4 个披萨来招待我们 15 个孩子。我们再次抱怨后,他们给我们提供了 1 个额外的披萨和 2 份薯片。之后,他们给每个孩子一块巧克力作为道歉。我们对组织不力感到非常失望,我们一到,派对就变成了一场灾难。我们不会在这里预订另一个聚会。