点评:We pre booked a helicopter ride for 4pm, but due to weather it was cancelled. While we completely understand safety and weather issues, the disappointing part was that no one made any attempt to contact us beforehand—we only found out after arriving. We were then offered either a refund or to reschedule for the next morning. We rescheduled, but later that same evening (around 4:30pm) we saw the helicopter flying in perfectly clear skies, which was frustrating.
The next morning the experience didn’t improve. The staff were not very welcoming, and although we had pre-booked and paid online for the special helicopter-shaped USB for the video, months in advanced, we were told they had “run out” and were offered either a refund or just a regular USB. The pilot barely gave any commentary during the flight, which made it feel very underwhelming for the price. After landing, when we waited for the video we’d already paid for, the staff seemed surprised we were still there and even tried to hand us other people’s belongings while giving us ours.
Overall, for the cost, the experience was very poor and disappointing.
翻译:我们预订了下午四点的直升机,但由于天气原因取消了。虽然我们完全理解安全和天气问题,但令人失望的是,事前根本没有人联系我们——我们到场后才知道。之后,工作人员建议我们要么退款,要么改期到第二天早上。我们改期了,但当天晚上(大约四点半)看到直升机在晴朗的天空中飞行,这让我们很失望。
第二天早上,体验并没有改善。工作人员不太热情,虽然我们提前几个月预订并在线支付了拍摄视频用的直升机造型U盘,但他们却告诉我们“售罄了”,并建议我们要么退款,要么就换一个普通的U盘。飞行员在飞行过程中几乎没有任何评论,这让我们感觉很不值这个价。降落后,当我们等待已经付费的视频时,工作人员似乎很惊讶我们还在那里,甚至在把自己的物品递给我们的同时,还试图把别人的物品递给我们。
总体而言,就成本而言,体验非常糟糕且令人失望。