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Worst service and unprofessional for wedding event
Wildside Winery的点评
点评：My daughter and my son in law were married last weekend at Wildside. The place is beautiful. They were engaged there and this seemed to be the only option that was affordable for them. We had rehearsal the evening before and we’re told to be out by 7 on the dot because they had no staff to help. 6:58 they made sure to come outside and make sure we were leaving right then. Next day they were to be at venue to open at 11. Guess what, no one was there to open till almost noon. When arriving the groom and groomsmen found dog feces in the floor, which didn’t get cleaned up till hours later. They signed a contract not realizing that the entire bar and front porch would be open to public all during the wedding. There were only two people working the entire day. Patrons there for wine were taken care of before anyone. Our guests were waiting in long lines to get drinks. This didn’t seem to matter. We had several complaints from wedding guests that they weren’t able to hear speeches because the bar area was too loud. We were supposed to be out of venue by 11. Many tables had to be brought back outside, which were taken back out. And some tables not put exactly back like they needed to be. We had everything cleared from the room and outside by 845 while they came in sweeping. The floors were gross when we got there but they had the audacity to charge my children $500 for damages/and cleaning. There were no damages at all!!! When paying over $4000 to have a big event at your establishment, there needs to be much better professionalism, and certainly more staff that’s willing to help. If you are looking for a wedding venue or place for big event, this is NOT the place. They have taken advantage of a young couple, and this is unacceptable! I have never been to a wedding venue that has no staff running the place.
翻译：我女儿和女婿上周末在怀尔德赛德结婚了。这个地方很漂亮。他们在那里订婚，这似乎是他们能负担得起的唯一选择。前一天晚上我们进行了排练，我们被告知要在 7 点准时出去，因为他们没有工作人员可以帮忙。 6:58 他们一定会到外面来并确保我们当时就离开。第二天他们要在 11 点到场开门。你猜怎么着，直到快中午才有人开门。当新郎和伴郎到达时，发现地板上有狗的粪便，直到几个小时后才被清理干净。他们签署了一份合同，但没有意识到整个酒吧和前廊将在婚礼期间向公众开放。一整天只有两个人在工作。在那里喝酒的顾客比任何人都受到照顾。我们的客人排着长队等待喝饮料。这似乎并不重要。我们收到了几位婚礼宾客的投诉，称他们听不到演讲，因为酒吧区太吵了。我们本来应该在 11 点之前离开会场。很多桌子不得不搬回外面，但后来又被撤了出来。有些桌子没有按需要完全放回去。到 845 时，我们已经把房间和外面的所有东西都清理干净了，而他们则进来打扫。当我们到达那里时，地板很脏，但他们竟然厚颜无耻地向我的孩子收取 500 美元的损坏/清洁费。根本没有任何损坏！！！当支付超过 4000 美元在您的机构举办大型活动时，需要更高的专业水平，当然还需要更多愿意提供帮助的员工。如果您正在寻找婚礼场地或举办大型活动的场所，这里不适合您。他们利用了一对年轻夫妇，这是不可接受的！我从来没有去过没有工作人员管理的婚礼场地。
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