点评:BEWARE! We were excited to experience the dune buggie tour and were extremely disappointed by the person who greeted us! We decided to experience this tour as a half way stop to Portland OR. We arrived early and as soon as we walked into the check in building the woman there to greet us was disrespectful and so rude. We are four successful adults looking for a fun experience while on vacation and she was like hitting a brick wall, passive aggressive, nasty and totally inappropriate treating us like children. When the four of us left the building to follow her instructions- we were all like holy crap- did we just experience this behavior the same way. We decided that there was no need for this treatment and I walked back in to professionally let her know to let “Spencer - our tour guide” know we will not be taking the tour. She ripped into us about no refunds will be given and we should have read our emails, and I never even brought any of this up since I clearly read the email of no refunds and we all knew this. Totally not needed on our vacation when not deserved. This company had a lot of good reviews but this woman needs to be removed or fired.
翻译:小心!我们本来很期待体验沙滩车之旅,结果接待我们的人却让我们大失所望!我们决定把这次旅行当作去俄勒冈州波特兰的中途停留。我们到得很早,刚走进登记入住大楼,迎接我们的女士就表现得非常不尊重我们,非常粗鲁。我们四个人都是成功的成年人,想在度假期间体验一下乐趣,但她却像撞墙一样,消极被动,态度恶劣,把我们当成孩子,完全不合适。当我们四个人离开大楼,按照她的指示去做的时候,我们都惊呆了——我们难道也经历了同样的待遇吗?我们觉得没必要这样对待她,于是我走回去,很专业地告诉她,让她转告“我们的导游斯宾塞”我们不会参加这次旅行。她严厉斥责我们,说不退款,我们应该看看邮件,但我根本没提这件事,因为我明明读过邮件里说不退款,我们都知道。在我们度假期间,完全没有必要这样,这根本不值得。这家公司有很多好评,但这名女士需要被撤职或解雇。