点评:Jandaulet, we call him Johnny, is the absolute best guide. He's very knowledgeable and informative - he has shared a lot about Mongolian culture, traditions and customs with us, which can only be learnt from a local, and not easily found from published sources.
He is also very helpful and many times goes the extra mile to make sure we have a smooth and enjoyable journey.
His driving skills also have us impressed as the Mongolian countryside terrain and the city traffic are really challenging and almost impossible for someone not used to driving in the country. But he drives so well and we even applauded after he's passed the volcanic rock area in heavy rain.
Overall the communication with Kerege is smooth and easy. Customer service is quick and organized through WhatsApp. We have difficulty paying online and they came to our hotel lobby to collect cash. All our requests for customisation have also been fulfilled. Would really recommend Kerege.
翻译:詹道莱特,我们叫他约翰尼,绝对是最出色的导游。他学识渊博且乐于分享——向我们介绍了许多关于蒙古文化、传统和习俗的知识,这些可都是只有当地人才能传授的,在书籍或网络资料中也很难找到。
他还非常热心周到,常常竭尽全力来确保我们的旅途顺利又愉快。他的驾驶技术也让我们印象深刻——蒙古的乡村地形以及城市的交通状况都极具挑战性,对于不习惯在那种环境下开车的人来说几乎难以应付。不过他车开得非常好,甚至在大雨中顺利穿过火山岩区域后,我们还为他鼓掌呢。
总体而言,与Kerege的沟通顺畅又轻松。通过WhatsApp提供的客户服务既迅速又有条理。我们在线上支付时遇到了困难,于是他们直接来到我们酒店的大堂来收取现金。我们所有的定制请求也都得到了满足。真心推荐Kerege。