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Great Ski Rental - Don’t Look For Big Kahuna in Real Life
Cottam's Ski Shop的点评
点评：Cottam’s Ski. Shop has been sold by Christy’s but is the same great rental place it has been for the last decade, probably longer. The people who work there were very helpful with getting me going with my ski and pole rental. Skis were Vokyl(?) Deacon 80s which were quite new. The poles were so new they still had the tags on them. Very good gear for base level rentals.
On the web, they are now called Big Kahuna. No evidence of that name in real life at any of their stores (Taos, Taos Ski Valley, Santa Fe). If you drive down the road and look for Big Kahuna you will never find them. Instead look for Cottam’s.
One thing they did get with the change in ownership was a new computerized reservation system. Calling it a mess is charitable. To find my reservation, they needed an order number not included on the confirmation. The number on the confirmation was useless for searching. Plus typical reservation options were missing.
To give the staff credit, they worked around the problem quite well by reconstructing my order and getting me on my way. They deserve double pay for having that abortion of a reservation system afflicted on them.
On the web, they are now called Big Kahuna. No evidence of that name in real life at any of their stores (Taos, Taos Ski Valley, Santa Fe). If you drive down the road and look for Big Kahuna you will never find them. Instead look for Cottam’s.
One thing they did get with the change in ownership was a new computerized reservation system. Calling it a mess is charitable. To find my reservation, they needed an order number not included on the confirmation. The number on the confirmation was useless for searching. Plus typical reservation options were missing.
To give the staff credit, they worked around the problem quite well by reconstructing my order and getting me on my way. They deserve double pay for having that abortion of a reservation system afflicted on them.
翻译：Cottam’s Ski。商店已被 Christy’s 出售，但在过去十年甚至更久以前，它一直是很棒的租赁场所。在那里工作的人非常乐于助人，让我可以租赁滑雪板和雪杖。滑雪板是 Vokyl(?) Deacon 80s，非常新。雪杖非常新，上面还贴着标签。非常适合基础租赁的装备。
在网上，他们现在被称为 Big Kahuna。在他们的任何一家商店（Taos、Taos Ski Valley、Santa Fe）都没有这个名字的痕迹。如果你开车沿着这条路寻找 Big Kahuna，你永远也找不到他们。相反，去寻找 Cottam’s。
随着所有权的改变，他们确实获得了一个新的计算机预订系统。称其为一团糟是客气的说法。要找到我的预订，他们需要一个订单号，但确认书上没有包含这个订单号。确认书上的号码对于搜索毫无用处。此外，缺少典型的预订选项。
值得赞扬的是，工作人员很好地解决了这个问题，重建了我的订单并让我继续前行。他们应该得到双倍的报酬，因为他们的预订系统出了问题。
在网上，他们现在被称为 Big Kahuna。在他们的任何一家商店（Taos、Taos Ski Valley、Santa Fe）都没有这个名字的痕迹。如果你开车沿着这条路寻找 Big Kahuna，你永远也找不到他们。相反，去寻找 Cottam’s。
随着所有权的改变，他们确实获得了一个新的计算机预订系统。称其为一团糟是客气的说法。要找到我的预订，他们需要一个订单号，但确认书上没有包含这个订单号。确认书上的号码对于搜索毫无用处。此外，缺少典型的预订选项。
值得赞扬的是，工作人员很好地解决了这个问题，重建了我的订单并让我继续前行。他们应该得到双倍的报酬，因为他们的预订系统出了问题。
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