旅行
账户
Dennis G
Good trip, but got scammed by the company
Wild Gaze Safaris Ltd的点评
点评：With a group of 4 people we hired this operator to take us on a 2-day trip to Ruaha NP and on a 3-day-hike through Udzungwa mounain NP. Although it was a good trip overall, with knowledgeable and friendly guides, we feel scammed by the company.
First thing we learned on meeting with the tour organizer was, that they had "forgotten" about a camping fee at Udzunga, so they asked 300 US extra from us. On arrival to Udzunga NP it turned out, that entrance fees had not been paid (because of "network problems"). The operator asked us to please pay the fee (420 USD), he would pay us back via paypal. A few days later, same story: A car was supposed to take us back to Dar, but the driver had not been paid. We had a plane to catch, so another 200 USD went from our hands. No need to say that we never recieved the promised refund.
A part from the financial damage, these incidents put us and our guides into awkward situations and left a bad taste. So, unfortunately, even though we were happy with our guides and the overall experience, I cannot recommend this tour operator.
First thing we learned on meeting with the tour organizer was, that they had "forgotten" about a camping fee at Udzunga, so they asked 300 US extra from us. On arrival to Udzunga NP it turned out, that entrance fees had not been paid (because of "network problems"). The operator asked us to please pay the fee (420 USD), he would pay us back via paypal. A few days later, same story: A car was supposed to take us back to Dar, but the driver had not been paid. We had a plane to catch, so another 200 USD went from our hands. No need to say that we never recieved the promised refund.
A part from the financial damage, these incidents put us and our guides into awkward situations and left a bad taste. So, unfortunately, even though we were happy with our guides and the overall experience, I cannot recommend this tour operator.
翻译：我们一行 4 人雇了这家运营商，带我们去 Ruaha NP 进行为期 2 天的旅行，并徒步 3 天穿越 Udzungwa mounain NP。虽然总体来说这是一次不错的旅行，有知识渊博且友好的导游，但我们觉得被公司骗了。
我们与旅游组织者会面时了解到的第一件事是，他们“忘记”了 Udzunga 的露营费，所以他们向我们多收了 300 美元。到达 Udzunga NP 后发现，入场费尚未支付（因为“网络问题”）。运营商要求我们支付费用（420 美元），他会通过 paypal 退还给我们。几天后，同样的故事：一辆车应该把我们送回 Dar，但司机还没有拿到钱。我们要赶飞机，所以又损失了 200 美元。不用说，我们从未收到承诺的退款。
除了经济损失外，这些事件还使我们和我们的导游陷入尴尬的境地，留下了不好的印象。因此，不幸的是，尽管我们对导游和整体体验感到满意，但我不推荐这家旅行社。
我们与旅游组织者会面时了解到的第一件事是，他们“忘记”了 Udzunga 的露营费，所以他们向我们多收了 300 美元。到达 Udzunga NP 后发现，入场费尚未支付（因为“网络问题”）。运营商要求我们支付费用（420 美元），他会通过 paypal 退还给我们。几天后，同样的故事：一辆车应该把我们送回 Dar，但司机还没有拿到钱。我们要赶飞机，所以又损失了 200 美元。不用说，我们从未收到承诺的退款。
除了经济损失外，这些事件还使我们和我们的导游陷入尴尬的境地，留下了不好的印象。因此，不幸的是，尽管我们对导游和整体体验感到满意，但我不推荐这家旅行社。
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