点评:We have recently completed a 10 night tour of Sri Lanka, arranged from the UK with Derrick at DJ Travels.
Everything went smoothly and Derrick was helpful and responsive with his answers to our questions during and after the booking process.
We were picked up from the airport by Mr Jayaratna (Jaya) who was such a kind, polite and considerate man, with excellent driving skills.
We saw all we wanted to see with an extremely flexible schedule, to suit us on a daily basis but ‘covering’ everything on our itinerary.
Jaya took us wherever we wanted to go and was able to provide some background knowledge, which was enough for us.
However, if you want a more ‘in depth’ explanation of sites, temples, etc, it was easy ( and reasonable) to hire the local guide that operated in the particular temple/ site.
Hotels and food were all satisfactory. Derrick had sent us links to them all beforehand so we could check them out ourselves to ensure they were what we wanted.
On one occasion, there was a problem with our hotel room, and although it was late on a Sunday evening, Derrick sorted it out for us very quickly ( within 30 minutes) and arranged to have us transferred to another hotel that suited us more.
That is indeed fabulous customer service!
We would highly recommend DJ Travels if you are looking for a trip to Sri Lanka.
翻译:我们最近完成了 10 晚斯里兰卡之旅,由 DJ Travels 的 Derrick 在英国安排。
一切都很顺利,Derrick 在预订过程中和预订后对我们的问题都给予了帮助和积极回应。
Jayaratna 先生(Jaya)在机场接我们,他是一位非常善良、礼貌和体贴的人,驾驶技术非常好。
我们参观了所有想看的景点,时间安排非常灵活,可以每天安排,但“涵盖”了我们行程中的所有内容。
Jaya 带我们去了我们想去的任何地方,并提供了一些背景知识,这对我们来说已经足够了。
但是,如果您想更“深入”地了解景点、寺庙等,可以很容易(而且合理)地聘请在特定寺庙/景点工作的当地导游。
酒店和食物都令人满意。Derrick 事先向我们发送了所有酒店的链接,因此我们可以自己查看,以确保它们是我们想要的。
有一次,我们的酒店房间出了问题,尽管当时已经是周日晚上了,但 Derrick 很快就帮我们解决了问题(30 分钟内),并安排我们转移到另一家更适合我们的酒店。
这确实是极好的客户服务!
如果您正在考虑去斯里兰卡旅行,我们强烈推荐 DJ Travels。