UCSD Health has become the worst, putting profits before patients - 加州大学圣地亚哥分校 (拉荷亚) - University of California, San Diego - 345条旅客点评与比价

Steve S

UCSD Health has become the worst, putting profits before patients

加州大学圣地亚哥分校的点评

2026年10月23日发布于: 海外

点评：UCSD Health is not the great medical care provider it once was. Now $$ profits come before patient care. The scheduling department has obviously provided my personal information to criminals who flooded me with scams, emails, texts and phone calls right after I provided my personal information to the scheduler who scheduled my appointment. Coincidence ? Clearly not. Also, UCSD scheduled me 3 months out after they asked my what my level of pain was on a scale of 1 to 10, and I reported a 10 due to regular , excruciating pain, so they gave me an appointment 3 months out. When I got to my appointment, I didn’t even get to see a doctor! To my surprise I met with a Physician’s Assistant when they told me when I scheduled that I would be consulting with an orthopedic surgeon. They tricked me. Beautiful facility that they must have paid for by scamming insurance companies. For example, I had X-rays and mris done elsewhere one month before my appointment but they wanted to do the X-rays and mris again even though I had recent and perfectly good images already done. So, my insurance paid for the same images three times now! It is almost unbelievable how incompetent or perhaps just dishonest UCSD healthcare has become. 20 + years ago, it was a great medical facility. Now patient care has taken a back seat to profits. Even the parking in LaJolla was a horrible experience as I drove from one parking lot to another, unable to find a parking space, and they charge for parking too and then I had to walk half a mile with my injured knees to enter the medical office. I’m changing my healthcare plan to Sharp who has improved their patient care over the years while UCSD’s patient care has gone from excellent to sub par. Lastly m, I escalated my concerns to their We Listen Department, who handles problems and complaints and I completed a report via phone interview. That was over 2 weeks ago and I have not heard back. UCSD has wasted SO MUCH of my time and then provided sub par medical care. UCSD may be one of the worst medical facilities in the region, when 10+ years ago they were clearly the best. You’ve been warned. Go elsewhere for medical care if you want good medical care without the rigorous and extremely inconvenient hassles UCSD Health will put you through.

翻译：UCSD Health已不复当年那个出色的医疗机构了。如今，利润远比患者的治疗重要。显然，预约部门把我的个人信息泄露给了犯罪分子；在我向负责安排预约的工作人员提供个人信息后，我便接到了大量诈骗电话、邮件和短信。这是巧合吗？显然不是。此外，在我回答了“疼痛程度为1到10中的几级”这个问题后，UCSD却要等三个月才为我安排就诊。我因为持续性的剧烈疼痛而给自己打了10分的疼痛评分，于是他们给我安排了3个月后的就诊预约。可当我去就诊时，竟然连医生都没见到！令我惊讶的是，与我面谈的竟然是一名医师助理；当初预约时他们明明告诉我将会由骨科外科医生来诊治。他们骗了我。那里的设施很豪华，想必是他们通过欺骗保险公司才得以建成的吧。例如，我在预约前一个月曾在其他地方做过X光和核磁共振检查，但尽管我已经有近期拍摄且质量良好的影像资料，他们还是坚持要重新做这些检查。结果我的保险公司为此支付了三次费用！UCSD的医疗体系变得如此无能，甚至可以说是极其不诚信，简直令人难以置信。20多年前，这里还是一家出色的医疗机构；如今，患者护理却被排在了利润之后。即使在拉霍亚找停车位也是一次糟糕的体验：我开车从一个停车场转到另一个停车场，却始终找不到空位。而且那里还要收取停车费。之后，我不得不拖着受伤的膝盖步行半英里才能到达诊所。我打算更换医保计划，改选Sharp医院——这些年他们的患者服务水平有了显著提升；而UCSD的患者服务则从优秀水平下滑到了不合格的程度。最后，我把自己的顾虑反馈给了他们的“倾听服务部”。负责处理问题与投诉的人员我早已联系过，我还通过电话访谈完成了一份报告。但那已经是两周多以前的事了，我至今仍没有收到任何回复。UCSD浪费了我大量的时间，提供的医疗服务质量也差强人意。十年前 UCSD还是该地区最优秀的医疗机构之一，如今却很可能成了最糟糕的。奉劝各位：若想获得优质的医疗服务，又不想经历 UCSD Health 带来的种种繁琐且极其不便的手续，还是另寻他处吧。

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