Forget fright fest 👎👎Horrible security, no available help , no assistance ,total trash . Go elsewhere - 六旗魔术山 (圣克拉丽塔) - Six Flags Magic Mountain - 5573条旅客点评与比价

Becca G

Forget fright fest 👎👎Horrible security, no available help , no assistance ,total trash . Go elsewhere

六旗魔术山的点评

2026年10月25日发布于: 海外

点评：My daughter 18 and her friend 19 drove 3 plus hours to visit the park after buying season passes with a military discount to enjoy the park,upon arrival they placed their IDS in their pocket once at security outsdie of thr park they realized one was dropped in the giant parking lot and they could not find it in the large area which they walked . The person with that lost Id had his military I’d on his phone and a picture of his photo ID showing his date of birth . Security disapproved entry to even get to guest services as the outside guest services was closed . They asked for a supervisor and got a nasty female security guard working tonight ,Friday October 23, 2026 . I spent hours trying to reach someone to help them and to no avail could I reach anyone ,the only people available to help were inside the park and the security guard would not allow them in to speak to guest services. These kids walked aimlessly around in the cold looking for a lost ID after driving hours to enjoy .I’m disgusted . I could only reach lost and found the woman was kind and seemed to be the only person working. I hope we can get the season passes refunded ,never in my life have I sent my daughter to a place where zero help was available , I could not reach help online or on the phone and it made me feel completely unsafe and disgusted. I can imagine why people are getting head injuries at establishments that can’t even operate with common sense and appear to have head injuries themselves . What kind of place has NO available help during working hours to assist a couple of teenagers . I digress - complete zero , totally disgusted and sad for these kids.

翻译：我的18岁的女儿和她19岁的朋友购买了享受军人类折扣的季票后，驱车三个多小时前往公园游玩。到达后，她们把身份证放进口袋。在公园外的安检处，她们发现其中一人的身份证掉在了广阔的停车场上，可她们找遍了整个区域也未能找到。不过，丢失身份证的那位朋友的手机里存着他的军人身份证照片，上面还有他的出生日期。由于外面的宾客服务处已经关闭，保安甚至不允许我们进入以寻求帮助。我们要求呼叫主管，结果来了一位态度恶劣的女保安——那是在2026年10月23日星期五的晚上。我花了好几个小时试图联系到能提供帮助的人，但毫无成效。当时唯一能提供帮助的人都在公园内部，而那位保安却不允许他们进来与宾客服务处的工作人员沟通。这些孩子驱车数小时专程来享受欢乐时光，结果却在寒风中漫无目的地四处寻找丢失的身份证件。真是令人作呕。我只能联系失物招领处，那里的工作人员很友善，但似乎也是唯一在岗的人。我希望能拿到季票的退款。我这辈子都没把女儿送到一个完全得不到任何帮助的地方。无论是在网上还是电话里，我都无法获得任何协助，这让我感觉极其没有安全感，也感到无比恶心。我能理解为什么人们会在这种连最基本的常识都不具备、看起来自己也一团糟的场所里受伤。什么样的地方会在营业时间内连一个能帮忙的人都没有，连几个青少年都照顾不了呢？说远了——我真是气愤至极，也为这些孩子感到难过。

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