点评:During our first visit to Semmering, we enrolled our family in ski lessons. Our instructor was nice and pro but this was not the case of employees at the school. Our elderly aunt (over 65 years old) needed an urgent restroom break and made her way back to the ski school, removed her ski boots and used a teachers footwear to navigate the wet floor safely. She probably should not have but was in urgent need to use the restroom. She was denied access to the facilities and was shouted at and told to ‘get out’ threatening to call the police. This treatment was not only shocking to us but also drew comments from other guests and instructors who felt the ski school manager’s actions were unnecessary. Overall, despite Semmering’s tourist destination, we found the service and hospitality lacking, leaving us feeling unwelcome. It was not easy to navigate or communicate across the town due to language barriers. We do not plan to return and do not recommend this destination to foreigners. The ski resorts in the western part are probably more geared to welcome international guests.
翻译:在我们第一次访问塞梅林时,我们为家人报了滑雪课。我们的教练很友善,也很专业,但学校的员工却不是这样。我们年迈的阿姨(65 多岁)需要紧急上厕所,于是她回到滑雪学校,脱下滑雪靴,穿上老师的鞋子,安全地在湿滑的地板上行走。她可能不应该这样做,但她急需上厕所。她被拒绝使用设施,被大声呵斥,被要求“出去”,并威胁要报警。这种待遇不仅让我们感到震惊,还引起了其他客人和教练的评论,他们认为滑雪学校经理的行为是不必要的。总的来说,尽管塞梅林是旅游目的地,但我们发现服务和接待不足,让我们感到不受欢迎。由于语言障碍,在镇上行走或交流并不容易。我们不打算再来,也不向外国人推荐这个目的地。西部的滑雪胜地可能更适合接待国际客人。