旅行
账户
Tripadvisor用户
A moderate experience
Skischule Semmering的点评
点评：The trainers are very good.
However:
1.
The office has made a mistake and although I paid for 5 hours training, they forgot to book the last 2 hours and had to overcome this by changing the original time I asked for the trainin which made our morning more stressed than we planned. What was more annoying is that the office lady did not apologize at all and did not tae reaponsibility and made us feel not comfortable as if this is our fault.
2.
They originally said that the last 2 hours (which they forgot to book) will be with a different instructor and that they will do a uand over between them. When I asked before the last 2 hours if the yrainers will speak between them they said that the 1st trainer is not working so the office lady said she will talk to the 1st one and will update the 2nd one...
3.
The trainers are not using same terminology. One will say "Pizza" and the other will say "snowplough" for example.
4.
Equipment hire- they referred us to the rental shop they work with which gave a very bad service. We came 1 day before for the show fitting. The next day it was someone else who claimed the shoes are no good and started the whole process from scratch. Problem is that there were many customers at that yime, he was alone and could hardly speak english
However:
1.
The office has made a mistake and although I paid for 5 hours training, they forgot to book the last 2 hours and had to overcome this by changing the original time I asked for the trainin which made our morning more stressed than we planned. What was more annoying is that the office lady did not apologize at all and did not tae reaponsibility and made us feel not comfortable as if this is our fault.
2.
They originally said that the last 2 hours (which they forgot to book) will be with a different instructor and that they will do a uand over between them. When I asked before the last 2 hours if the yrainers will speak between them they said that the 1st trainer is not working so the office lady said she will talk to the 1st one and will update the 2nd one...
3.
The trainers are not using same terminology. One will say "Pizza" and the other will say "snowplough" for example.
4.
Equipment hire- they referred us to the rental shop they work with which gave a very bad service. We came 1 day before for the show fitting. The next day it was someone else who claimed the shoes are no good and started the whole process from scratch. Problem is that there were many customers at that yime, he was alone and could hardly speak english
翻译：培训师都非常好。
但是：
1.
办公室犯了一个错误，虽然我支付了 5 小时的培训费用，但他们忘记预订最后 2 小时，不得不通过更改我要求的培训时间来解决这个问题，这让我们早上比计划的更加紧张。更令人恼火的是，办公室女士根本没有道歉，也没有承担责任，让我们感到不舒服，好像这是我们的错。
2.
他们最初说最后 2 个小时（他们忘记预订）将由不同的教练授课，他们将在他们之间进行轮换。当我在最后 2 个小时之前询问培训师是否会在他们之间交谈时，他们说第一位培训师不在，所以办公室女士说她会和第一位培训师交谈，并会更新第二位培训师...
3.
培训师使用的术语不同。例如，一个会说“披萨”，另一个会说“扫雪机”。
4.
设备租赁——他们把我们介绍给他们合作的租赁店，但服务非常差。我们提前一天来试穿。第二天，另一个人说鞋子不好，然后从头开始整个过程。问题是当时有很多顾客，他一个人，而且几乎不会说英语
但是：
1.
办公室犯了一个错误，虽然我支付了 5 小时的培训费用，但他们忘记预订最后 2 小时，不得不通过更改我要求的培训时间来解决这个问题，这让我们早上比计划的更加紧张。更令人恼火的是，办公室女士根本没有道歉，也没有承担责任，让我们感到不舒服，好像这是我们的错。
2.
他们最初说最后 2 个小时（他们忘记预订）将由不同的教练授课，他们将在他们之间进行轮换。当我在最后 2 个小时之前询问培训师是否会在他们之间交谈时，他们说第一位培训师不在，所以办公室女士说她会和第一位培训师交谈，并会更新第二位培训师...
3.
培训师使用的术语不同。例如，一个会说“披萨”，另一个会说“扫雪机”。
4.
设备租赁——他们把我们介绍给他们合作的租赁店，但服务非常差。我们提前一天来试穿。第二天，另一个人说鞋子不好，然后从头开始整个过程。问题是当时有很多顾客，他一个人，而且几乎不会说英语
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