旅行
账户
Tripadvisor用户
Dropped off wrong location and rushed off before confirming
Crete Private & Luxury Tours by Snami Travel的点评
点评：Travelling with three adults and one infant (3 months old). Costas, our driver, arrived at a small, side street, grabbed our bags from the trunk, placed on the curb and drove off, without confirming our location, name of the place. He stated, "this is the address, thank you" and rushed away. It was not the right address, there were no people there. We needed dropoff at a hotel, not a private row of homes. We checked the name of the address in the booking, and was accurate as we submitted it. The coordinator at the hotel called us, and warned us about taxi drivers leaving people in the wrong locations. The hotel was atop a steep hill and harder to access. She stated we were not the first with this problem from private transfer bookings (which is why she specifically recommends a specific company to handle). We did not use that advice, unfortunately. I would NOT recommend this provider or driver, who had the lack of personal interest to leave us with a child on the side of a road. I'll be disputing this charge as they did not complete our transfer.
翻译：带着三个大人和一名婴儿（3 个月大）一起旅行。我们的司机 Costas 来到一条小巷，从后备箱里拿出我们的行李，放在路边，然后开车走了，没有确认我们的位置和地点名称。他说，“这是地址，谢谢”，然后匆匆离开。那不是正确的地址，那里没有人。我们需要在酒店下车，而不是在私人住宅区下车。我们检查了预订中的地址名称，提交时地址准确无误。酒店的协调员打电话给我们，警告我们出租车司机把人留在了错误的地方。这家酒店位于一座陡峭的山顶上，很难进入。她说我们并不是第一个在私人接送预订中遇到这个问题的人（这就是她特别推荐一家特定公司来处理的原因）。不幸的是，我们没有采纳这个建议。我不会推荐这家提供商或司机，他们缺乏个人利益，把我们和孩子留在路边。我会对这项指控提出异议，因为他们没有完成我们的接送。
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