点评:This review is long overdue, our experience in Costa Rica was unforgettable, and a huge part of that was thanks to the incredible concierge team—Kate and Esteban of Aventuras Costa Rica. From the moment we arrived, Kate greeted us with such warmth and genuine hospitality that we immediately felt at home. She was not only welcoming but incredibly thoughtful, anticipating our needs and always making sure we were comfortable and happy.
Esteban was equally amazing—friendly, incredibly detail-oriented, and always right on time. His professionalism was matched by his approachable and down-to-earth nature, which made every interaction feel like we were catching up with an old friend. Whether it was helping us plan daily excursions or making sure logistics ran smoothly, Esteban handled everything with care and precision.
Together, Kate and Esteban didn’t just help guide us through our trip—they became part of the adventure. Like extended family, they made our stay feel personal - from my birthday surprise to a thoughtful gift from Esteban's mom; seamless -kept to schedules and made sure we didn't miss out on our scheduled fun activities and full of joy. We couldn’t have asked for a better team. Ten stars isn’t enough!
翻译:这篇评论早就该写了。我们在哥斯达黎加的经历令人难忘,这很大程度上要归功于Aventuras Costa Rica的礼宾团队——Kate和Esteban。从我们抵达的那一刻起,Kate就以热情和真诚的款待迎接我们,让我们立刻感到宾至如归。她不仅热情好客,而且非常体贴,能够预见我们的需求,并始终确保我们感到舒适和快乐。
Esteban也同样出色——友好、注重细节,而且总是准时到达。他的专业精神与他平易近人、脚踏实地的性格相得益彰,让我们的每一次互动都感觉像是在与一位老朋友叙旧。无论是帮助我们规划每日行程,还是确保后勤工作顺利进行,Esteban都细心细致地处理了所有事情。
Kate和Esteban不仅在我们的旅途中提供指导,他们也成为了我们冒险之旅的一部分。就像家人一样,他们让我们的住宿体验变得非常个性化——从我的生日惊喜到Esteban妈妈送来的贴心礼物;无缝衔接——严格按照计划进行,确保我们不会错过安排好的趣味活动,充满欢乐。我们找不到比他们更好的团队了。十星好评根本不够!