旅行
账户
elgiiix
Terrible service
Parc de la Vallée de la Nsele的点评
点评：I wouldn’t recommend this place at all to anyone. Me and my family came for a vacation and came upon this place we paid $250 ($25 pp) and paid the entry fee and paid for a safari trip. Our safari trip was supposed to start at 16:30 but we didn’t start until around 17:30, their time management and organisation was extremely POOR, they made us get on the safari carts then made us get off and after made us get on the mini buses and we had to wait 45mins for another safari cart so we could all get on it, during this time we was shut inside the mini bus with no communication as to what was going on. By the time we had done all that it was almost 18:00 and we had see 2-3 animals and before we knew it, it was pitch black this totally ruined our experience coming to our home country for the first time. We spoke to the manager and all they could do was apologise and didn’t even offer a partial refund as we didn’t get what we paid for at all considering the large amount we paid. Our whole family was extremely disappointed by all this as we all had high hopes and was extremely let down by this experience. We hope whoever goes here has a better experience than we did. But from what we experienced would never recommend this place at all, was very upset by the treatment we received, very unprofessional! Don’t have high hopes when coming here
翻译：我根本不会向任何人推荐这个地方。我和家人来这里度假，我们花了 250 美元（每人 25 美元）来到这里，支付了入场费和野生动物园之旅的费用。我们的野生动物园之旅应该在 16:30 开始，但我们直到 17:30 才开始，他们的时间管理和组织非常糟糕，他们让我们上了野生动物园车，然后又让我们下车，之后又让我们上了小巴，我们不得不等了 45 分钟才有另一辆野生动物园车，这样我们才能上车，在这段时间里，我们被关在小巴里，没有人知道发生了什么。当我们做完这一切的时候，已经快到 18:00 了，我们看到了 2-3 只动物，不知不觉中，天已经黑了，这完全毁了我们第一次来到祖国的体验。我们和经理谈过了，他们只能道歉，甚至没有提供部分退款，因为考虑到我们支付的金额，我们根本没有得到我们支付的东西。我们全家都对这一切感到非常失望，因为我们都寄予厚望，但这次经历让我们非常失望。我们希望来这里的人都能比我们拥有更好的体验。但从我们的经历来看，我们永远不会推荐这个地方，我们对受到的待遇感到非常不满，非常不专业！来这里时不要抱有太高的期望
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