点评:What a shame such a nice place to go but this time was so bad . Yes we get it was busy Saturday when we went but no excuses. Me and my partner manage to get served by a women in glasses on bar which we was happy with but then when my mum and my mums mate was waiting to be served the women that served me and my partner must of blank them a couple of times which is not good customer service in my opinion , a guy on the right hand side at the bottom where toilet are said are you going to serve you’re customer that are here which he got annoyed . My mum had enough and walked out fuming as she could see that my mum and mate was waiting to be served poorly from her . Me and my partner didn’t even get to drink our drink because of how annoyed my mum was . In future if someone is waiting to be served then you serve them end of . It’s like you’ve almost got to be stood in a specific area to get served . The specific bar staff needs a good word with on how to treat customers properly and learn that if a customer waiting to be served you serve them . We will certainly most not be coming back again after that on Saturday such a let down . We’ve never had that problem before but then again it’s new management for you .
翻译:这么好的地方,这次却很糟糕,真是太可惜了。是的,我们知道我们去的时候是星期六,很忙,但是没有借口。我和我的伙伴设法由吧台上一位戴眼镜的女士为他们服务,我们很高兴,但是当我的妈妈和我妈妈的伙伴在等着服务时,为我和我的伙伴服务的女士一定问了他们好几次,在我看来这不是好的客户服务,右手边下方厕所处的一个家伙问你要为这里的顾客服务吗,他很生气。我妈妈受够了,生气地走了出去,因为她看到我妈妈和伙伴在等她糟糕的服务。我和我的伙伴甚至都没能喝饮料,因为我的妈妈太生气了。以后如果有人在等着服务,你就先为他们服务。就好像你几乎必须站在特定区域才能得到服务一样。那个酒吧工作人员需要好好教训一下,教他们如何正确对待顾客,并且要学会,如果顾客在等服务,你就主动服务。周六之后我们肯定不会再来了,真是太让人失望了。我们以前从未遇到过这种问题,不过话说回来,这是新的管理层安排的。