Great charter and crew, questionable business practices
Strike Zone Sportfishing & Bottom Fishing的点评
点评:Well. The crew was a SOLID 5 STARS. Organized. On time. Helpful. Friendly. Alot of people on the boat, but I felt we were all well Managed. The cleaning of the catch, and dividing up the trolling catch was a plus.
The 3 star rating comes from the office team. I booked this through the hotel, two days before the charter, I get a call from the company office directly. They said they couldn’t get a hold of the concierge, but they had an issue with our reservation that was scheduled to leave Monday. The report was the boat was broken, and a part would have to be flown in on Monday. We were able to join a charter on Wednesday, but had to change a couple days of plans and extend a rental car. However, at the time we realize that these things happen, mechanical issues can occur. They offered us free t-shirts for our trouble.
On the charter, they were going over our t-shirts we were going to get. I ask what happened to the boat on Friday and the crew was like ‘what do you mean’? I mentioned, I heard the boat was broken on Monday and that’s why we had to reschedule. The crewmember conferred when the captain and pretty much said that the boat was fine but they had not enough people booked so they canceled the charter.
If it wasn’t for the fact that the charter and the crew were great, I’d might have been more disappointed in the deceit. Why not just be honest with us. Why not post a minimum passenger rule. Just be wary of this I guess if you are looking to book.
翻译:嗯。船员们真是五星好评。组织有序、准时、乐于助人、友好。船上人很多,但我觉得我们都管理得很好。清理渔获和分配拖钓渔获物是他们的一大亮点。
三星评级来自办公室团队。我通过酒店预订了这艘船,在出发前两天,我直接接到了公司办公室的电话。他们说联系不上礼宾部,但他们对我们原定于周一出发的预订出了点问题。报告说船坏了,一部分零件必须在周一空运过来。我们周三可以参加包船,但不得不更改几天的计划,并延长了租车时间。然而,在我们意识到这些事情发生的时候,机械故障是不可避免的。他们给了我们免费的T恤作为补偿。
在包船途中,他们正在仔细检查我们要买的T恤。我问船员们周五船怎么了,他们一脸“你什么意思?”。我说,我听说船周一坏了,所以我们不得不重新安排行程。船员和船长商量了一下,大致说船没问题,只是订的人不够,所以取消了租船。
如果不是租船公司和船员都很棒,我可能会对这种欺骗行为更失望。为什么不对我们坦诚相待呢?为什么不公布最低载客量规定呢?我想,如果你想预订,一定要小心这一点。