点评:Lovely late lunch as part of a tour package after a visit to the museum. Four course meal was very good and staff very attentive and helpful. We had to move no thanks to the rain so couldn't enjoy the beautiful gardens. We ended up in the conservatory-style section which was fine. We had a set menu, so options were a bit limited. Our party consisted of non Kenyans bar a friend who joined us, so it would have been nice to have had some local delicacies. We had a long, relaxed meal that went on into the evening and weren't pressured to hurry which was great.
The one downside was a misunderstanding at the end where we'd been charged for hot water. Apparently this is fairly new policy because some people take advantage of the surroundings and spend a long time without ordering anything but hot water. Our Kenyan friend said she'd never had this experience before. We made sure to ask at subsequent restaurants we went to, to be sure we weren't being billed for hot water but nowhere else had this policy. Thankfully it was all resolved and hot water charges were taken off our bill. The staff had been great throughout, so it was a shame this happened but this is a management issue. Although the incident left a bit of a sour note to our visit, I'd definitely recommend this place. It's a really lovely establishment which I'd happily visit again when next in Nairobi.
翻译:参观博物馆后,作为旅行套餐的一部分,我们享用了一顿美味的晚午餐。四道菜的套餐非常美味,工作人员非常周到热情。由于下雨,我们不得不换座位,所以没能欣赏到美丽的花园。我们最终选择了温室风格的区域,感觉还不错。我们点了套餐,所以选择有点少。除了一位朋友和我们一起用餐外,其他成员都不是肯尼亚人,所以如果能吃到一些当地特色菜就更好了。我们享用了一顿悠闲的晚餐,一直持续到晚上,而且没有被催促,这很棒。
唯一的遗憾是最后发生了一场误会,我们被收取了热水费。显然,这是一项相当新的政策,因为有些人会利用周围的环境,在餐厅里待很长时间,除了热水什么都不点。我们的肯尼亚朋友说她以前从未遇到过这种情况。我们特意在之后去的餐厅询问,以确保没有被收取热水费,但其他餐厅都没有这项政策。谢天谢地,事情都解决了,热水费也从我们的账单中扣除了。工作人员一直都很棒,所以发生这样的事很遗憾,但这是管理问题。虽然这件事给我们的旅程留下了一点不愉快的印象,但我绝对会推荐这家酒店。这是一家非常棒的酒店,下次来内罗毕我很乐意再来。