下载App
资质规则
旅行
账户
Rachel P
Amazing staff, Dirty rooms.
Wintergreen Resort的点评
点评：We are currently heading home from our 2 night stay at wintergreen mountain inn where we celebrated our anniversary. I’d like to first say that the scheduling/check-in staff were incredible. Tim and Michelle deserve every bonus and raise available. Now to the issue. When we entered our room (room 193) we noticed that the fridge/freezer had leftover contents from the prior reservation. There was also some debris and bottle caps on the floor. We figured it was simply an oversight……until we were checking out. While pulling the sheets from the bed, we found a woman’s earring. It became painfully obvious that the sheets had never been changed. I was physically nauseous just thinking about what I had undoubtedly slept in for the past 2 nights. Not only is it unhygienic but there is risk of spreading STI/STD’s, fungal infections, viral and bacterial illness and so on. However small that risk might be, it’s still a risk, and is just downright disgusting to think I was laying in another persons bodily fluids for 2 nights. The check-in staff did at the very least apologize but that’s where the recompense ended. Please, if you choose to stay within the resort lodging, check the cleanliness thoroughly. I wish I would have. We ripped all the sheets, blankets and pillow cases off of the bed and placed them with the used towels to ensure the would be washed got the next tenant.
翻译：我们刚结束在冬青山庄酒店两晚的住宿，正在回家的路上。我们在这里庆祝了结婚纪念日。首先，我要说酒店的预订/入住工作人员非常棒。蒂姆和米歇尔绝对值得所有奖金和加薪。现在来说说问题。当我们进入房间（193号房）时，发现冰箱/冰柜里还有之前客人留下的东西。地板上也有一些垃圾和瓶盖。我们当时以为这只是个疏忽……直到我们退房的时候。在掀开床单的时候，我们发现了一只女士耳环。很明显，床单从来没有换过。想到过去两晚我睡在什么样的床上，我就感到一阵恶心。这不仅不卫生，而且还存在传播性传播疾病、真菌感染、病毒和细菌感染等疾病的风险。不管风险有多小，它毕竟是风险，想到我竟然在别人的体液里躺了两个晚上，真是令人作呕。前台工作人员至少道了歉，但也仅此而已。所以，如果你选择入住这家度假村，请务必仔细检查房间的清洁状况。我真希望自己当时也这么做了。我们把所有的床单、毯子和枕套都扯了下来，和用过的毛巾放在一起，确保下一位客人入住时已经清洗干净。
© 2026 Tripadvisor 版权所有。
部分照片由 VFM Leonardo 提供。
TripAdvisor公司对外部网站的内容一概不负责。优惠价格中不含税和其他费用。
ICP证：沪B2-20200433
沪ICP备20013175号
沪公网安备31010502005427号鹰程信息技术（上海）有限公司
